Thank God it's Friday and my brain is toasted from this specific email to IT department which I had to call to get more details. Here are the parties involved.
1) Original sender (OS), 2) Sender to IT (SIT), 3) IT (Me)

SIT: Can someone from IT print this for OS? She's having issue printing.

Me: It's just an image file in the email. What issues is she having when trying to print?

SIT: Idk. She said she's having issues printing.

Me: Yeah, but what issue? She can't connect to printer, the file won't open or what? Can you ask her what the issue is?

SIT: *hold on...comes back... She just said that again..issue printing..

Me: Well, we need to know what issues it is so we can fix it. In that case she can print and not keep sending documents or files to someone else to print. Btw, did you try printing the image file?

SIT:Since she said she's having issue printing I figured to send to IT to fix the issue and print. I didn't print it.

Me: 😕😂🤔🤨😒..what? First of I still don't know whatever issue she is having. Second, you should try printing it and if you also have issues, let me know.

SIT: Ok how?

Me: *shows her how to get

SIT: Thanks it printed. Now I'm also wondering what issue she was having because this was easy to print..

Me: Can you transfer me to her phone?

Now pay attention here. She is SIT's boss.

Me: Hi OS, what issue are you having when trying to print the image file in your email? I'd like to fix it so you don't encounter that issue from now on..

OS: No issues. I was too busy to do it so I asked my secretary to do it.

Me: So you can print image files with no issues, correct?

OS: Yes.. actually I just printed my a picture my daughter sent me.

Me: Ok, have a nice..

*I call SIT back

Me: She's all set

SIT: Thank you so much fo fixing her issue.

Me: She didn't have any issue. She can print fine..

SIT: WTF!?!

Me: Have a good day, SIT..

😂😂😂😂 I was WOWED!!!