21
sladuled
12d

When will I fuckin learn that
a) customers lie
b) customers are sloppy
c) customers are wrong
d) customers do not do their work (properly)
e) customers want us to do their (dirty) work
f) possibly all of the freakinly above?! + khm....

They will fuckin aaaalwaaaays say sth is not working after the update..
And I will alwaaaays assume I fucked up something..even if I didn't touch that part of the code/data..
And almost aaaaalways it turns out that the bug they complain about is how the system worked (or didn't work) before the update and/or some fuckup from their side..

Anyhow, I rushed over, grabbed the files went testing in dev..wtf, output is different, mine is ok, theirs is..wtf is that shit?!

Transfer newly built dll to test..same shit as on prod..wtf?! How?!

I assumed they have thing A correctly linked to thing B.. ofc thing A was linked to thing C in their case and in another case (our test) to correct thing B..
I got chillies when grabbing files, that
I should have tripple checked that they didn't fuck up something on the link part, but I just assumed they know what they were doing & that they checked they linked correct files with correct content already, before being pissy that the update fucked up things.. riiiight!! :/

I wanted to find solutions to this fuckup asap so I disregarded my gut feeling..yet again!! Fuuuck!
I've spent too much time trying to find ways to fix a bug that wasn't even a real bug to begin with.. :/

Fuuuuuck!!

So yeah, always treat the customers like they are 3yrs old & have no clue what they are doing & check exactly wtf they were indeed trying to do..it will save you time & nerves..

And note to self: reread this shit daily!! And imprint it in your brain that everything is not always your fault!!

Comments
  • 6
    *hug*

    *pancakes*

    Some clients are inbred.
  • 2
    @IntrusionCM Aaaaw, thanks! They are delicious!! ;) // pancakes, not the clients..hmm.. might try cooking one actually...will probably add value to them..
  • 2
    @sladuled remember.

    Blood - first cold wash, otherwise it coagulates.

    Bones are hard to cut - but a joint is it's weak point.

    A crop chopper is worth it's money.
  • 0
    @IntrusionCM 🤣🤣🤣 Or use mineral water..does wonders!!
  • 5
    Customers will do you dirty if you don't keep them honest.
  • 5
    I used to think other people and colleagues had a similar level of knowledge in the basic working of things. This is the worst thing you could ever assume.
  • 1
    Manager from my last job was always confident that users in company B have certain understanding of what file to drop, etc., so my checks won't do much.
    Yeah, good luck, guys, definitely not my problem now.
  • 3
    g) the customers are often the bugs
  • 3
    h) customers do not want to pay
  • 3
    @Root Oh yeah, deffo..
    Actually got one to admit this o.O
    They open everything as a bug, but it was evident even from their description it's configuration settings change task.. Ofc minute after task was created a ping on skype that I urgently nees to check this.. not even email form jira arrived yet.. o.O
    Um.. I checked it's not a bug, you even wrote in description.. and definitely not urgent.. // & no need for skype pings!?
    So I asked her why even open as a bug if she knows it's not a bug?! Well bugs are free, if we open a task we have to pay, so we open bugs..
  • 3
    @sladuled Sounds about right.

    “You do know changes aren’t free regardless of how you tag them?” 🙄

    AND OH GOD THE PINGS. I HAVE PTSD FROM THE ENDLESS PINGS

    I’m so glad I don’t deal with clients anymore.
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