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Bobj2008
7y

What is your way of diagnosing a desktop/laptop?

An employee at work told me that her daughters laptop is acting strangely and she asked me, since I am into computer and I said sure. I said to her to tell her daughter what I am specifically looking for. I never really done this before.

undefined

slow pc

tech support

employee

weird behavior
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  • 2
    7y
    I tend to check read/write speeds along with other stuff like fragmentation, cached nonsense, and other stuff that may bog it down.
    Dig around basically.
  • 3
    7y
    Erase the hard drive like 10 times, install clean os and apply thermal paste to the cpu&gpu
  • 3
    7y
    I check software, startup, registry and disk issues, but it really depends on what's happening
  • 0
    7y
    Well, I am going to see it Wednesday, I will post updates on what I find
  • 3
    7y
    Have you tried turning it off and on again?
  • 1
    7y
    Running Malwarebytes are usually a good start to remove a lot of crap. And what other peeps already have said, check for slow starting services. There are usually a ton of them if the user is trigger-happy on download links ;)
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