So this supposed dev ops job has devolved into first support.

This shit honestly doesn't even make sense to me

Time to start looking

All jobs are support jobs the only difference is the amount of distance you can put between you and the customer you are suppose to support.

DevOps is about increasing developer velocity. Oftentimes that's a support role.

It's a pain at first, but eventually Jrs become reliable and can help you out with other Jrs. If they don't you can bring it up with management and work at getting them replaced.

@lungdart the entire team has devolved into first line support

@TheBeardedOne customer facing?

DevHelpDeskOps

DevOps is a good idea in theory, but in practice it usually ends up with everyone being underpaid and overworked because management expects twice as much work from every employee.