!rant
Storytime!

I'm on the phone with an elderly customer.

Customer: Yes, I just got my computer back and now it's not talking to my monitor.

Me: Okay, and the monitor cable is plugged in?

Customer: Yes.

Me: Okay, I think I remember that you had a graphics card. Do you have a horizontal blue port?

Customer: No.

Me: Okay. So let's look near the middle of your computer. Do you see a blue port?

Customer: I don't know. I know the blue monitor cable is plugged in, but I don't know what color it is.

Me: Alright, let's unplug the cable for a second.

Customer: Okay, done.

Me: Now let's look for those two blue ports...

Customer: I only see one.

Me: And it's near the middle of the computer?

Customer: Yes.

Me: Okay, let's plug the monitor in.

Customer: Okay, done.

Me: Now does the monitor come up with anything?

Customer: Let me get to where I can see it... No, there's nothing.

Me: Even if you wiggle the mouse a little?

Customer: What?

Me: Does the computer talk to the monitor if you move the mouse a little?

Customer: How do I do that?

Me: ...You take the mouse... and move it from side to side

Customer: Oh! I understand. Um, no. Nothing.

Me: Okay, well let's bring the computer in. I think I know what the problem is, I just need to put a piece of tape somewhere.

Customer: Oh, okay. Fine.