Learn More
Resend Email
72
Nino9612
7y

A customer calls to ask about our software, its features and its advantages and so on.
I answer him all his questions in a 45 minutes support call.
Then he decides to order the software from our website using the order form.
After 1h i get another call by the same guy saying he cant order.
I ask him why and he says that he is blind and his screen reader does not read out the form/website content.
So i filled out the order form with him together because im a nice person and customer is king. (Took me 20 minutes).
After that i ask our webdevelopers if they considered to make the website more disabled friendly.
They responded with no because it dosent matter.
Yeah fuck me right! Fuck the disabled customers we dont care.
I think thats kind of stupid but who cares right!!

undefined

fuckmeright

webdevs

disabled

stupid
Favorite
Ranter
Comments
  • 7
    7y
    Clearly, you cared :l
  • 12
    7y
    It's also really not that hard to make a form accessible.
  • 6
    7y
    Let's see if it's worth it: let's say T1 = time it would take to make the form(~10m).
    Let's say T2 = the time your spent(~1.2h).

    T1 - T2 = ... -1.1h??? So it's obviously worth it.
  • 9
    7y
    There's no proper argument to be made for NOT making a form (or website in general for that matter) accessible unless you know every single person who is ever going to use it. And even then, might as well.
  • 3
    7y
    @robocroque Exactly and Its very easily done and improves the ux of disabled customers and shows that your company cares
  • 1
    7y
    @paulwillyjean yes thats the part I dont understand
  • 4
    7y
    If I were disabled, I'd be very wary of buying software with an unaccessible website. Is the software itself accessible at all?
  • 2
    7y
    @configurator no the Software is so complex it self That would be unusable for blin people. Its a process optimization software for b2b.
  • 0
    7y
    I don't even know how to make sites accessible by screen readers (>•<)
  • 2
    7y
    @ReverendLovejoy The most easiest is to add "alt"s to images.
  • 5
    7y
    Next step, make it inaccessible to people who can see. I am thinking bubblegum pink text on a lime green background. Some late 90s, .net domain, fifth page on Lycos type ish.
  • 2
    7y
    @ReverendLovejoy if you follow the standard and best practices it will be accessible by default. Screenreaders use pretty much the same methods to make sense of and navigate your content as searchengines do.
Related Rants
devRant © 2021 Hexical Labs LLC
Privacy Policy  |  Terms of Service
Add Comment