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Search - "11pm call from the director stopped my heart"
I once posted a snarky rant about the inadequacies of our vendor's product on their own social media page... It appeared during a live demo about "Managing Reputation on Social Media" with several marketing dept. executives and ruffled some feathers.
Bright side: It had the desired effect and a half-baked product launch that was doomed to fail got delayed almost a month until the issue I griped about was fixed.