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Search - "i didn’t give deletion as an option"
Stakeholder: Can you investigate the problem with this user profile? We made updates to system A, but user is saying it’s the wrong info on the website.
Me: Looks fine to me. Looks like your updates just needed time to trickle down. Though, you will need to clean up this user’s data because it can cause X problems. There’s not much I can do since the site just displays info from system A.
SH: Can you delete the user’s website account and we can ask user to create a new one?
Me: …Ok, let’s try this again. It’s not necessary to delete the account and make the user create a new one. It’s not going to resolve the X problems that I mentioned. The website really needs clean data from system A.1