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laraib
6y

Met a client. He need some abc services. Client asked me what will be the sla uptime. I told him unintentionally that it will be 99% instead of 99.99% and he was like that's good. I mean seriously....?

Was he okay with the 3 days 15 hrs downtime?

rant

uptime

client logic

services

servers

sla

downtime
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  • 4
    6y
    99 % sounds good, if you didn't do the math before ...
  • 2
    6y
    Yeah, people really don't realise how much they're missing if you quote numbers like 99% to them, it just sounds good at first.
  • 1
    6y
    It also depends on how long things are down in a row. 99% of a second uptime just means that its a bit slower. 3 days in a row is annoying.
  • 2
    6y
    @Codex404 It's 14 minutes/day if you divide it on a day. Still a hell of a time where availability is the ist priority.
  • 0
    6y
    @laraib if one divides on a second its only 0.1 seconds
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