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"Do the needful."
Seriously though, my response to this ticket would be: *reassign*, reply, "dafuq is this shit?" -
I got a ticket with just, "I can't get into the server. I need access."
I replied, "Which server?"
Answer: "The server."
There are over 2,500 servers. -
@theKarlisK Turns out the actual answer was "None of them because I actually need an AD group to access a SaaS product we use."
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Email back a single line bash script
echo ":)"
Move feature to completed. Easy velocity. Bill them 8 hours.
Related Rants
And the award for the best ticket if all time goes to:
"Create script"
No open questions. Of you don't understand, are you really a dev?
In all seriousness, this thing was in the board for like 3 days and nobody raised any questions...
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