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devdiddydog758309dChatbots are a bit like when they introduced animations in Powerpoint. People included them because they were there, not because it made sense. You see it all the time with "cool" features, I just couldn't think of a better example than Powerpoint animations right now! :P
N00bPancakes8909309dI never had a chat or ever do anything for me but waste my time and connect me with a human who asks me for all the same info.
Never ever has one been anything but an annoyance.
electrineer20095309dI recently had one tell me obviously wrong information and refuse from connecting to a human. Luckily I found a way.
Chat bots are a pain in the ass.
I don't mind it if I'm the one that instantiates the bot, but when the fucker starts opening up, taking 50% of my screen and wants me to use it rather then the site I'm on, I'm out!
@F1973 work, home, it's all the same this year 🤦♂️
Hell, I'm in a meeting right now, that I could have probably skipped.