Client: My email not working
Me: What error message you getting
Client: Nothing, it's just stuck on Outbook
Me: Is your Internet working?
Client: Yes, of cause am not that stupid
Me: No! No! just asking as checkup
Client: Okay
Me: Open your Internet Browser and goto Google or Facebook
Client: Okay hold on..I am getting message "There is no Internet Connection"
Me: Yea, your Internet is not working that's why email can't be send. Talk to your IT Guy or Internet Provider about it.
Client: Okay, thanks!