88
vanrijn
8y

How reading E-Mail is hard:

Me:
"Dear client,
please send the pictures for content A and Content B.

We also found content C in your spreadsheet. Do you want content C to be uploaded? Please us where to place it.

Regards

Me (who does not consider this a difficult text)
"

Client:
"Hello. Please find attached the pictures for A"

Me:
"Dear Client,
Thank you for the pictures for A.
What about the pictures for B?
And what about that content for C?
"

Client:
(no answer)

Desperate Me:
(Looking at the attachment and finding pictures for A and B)
!!@**! :(

Reluctant Me:
"Dear Client,
Please look at the new iteration <here/>

And by the way.. what about that content C?"

Client:
"Thanks and find the images for Content C attached."

Extremely fatalistic and desolate Me:
"Well thank you. Where shall we put it then?"

Client (answer to the unanswered mail above)
"Thank you. Please don't forget to put in C."

-_________-*******

Comments
  • 13
    Oh, how many email recipients I've encountered that apparently can't read. I feel you!
  • 7
    Thanks, man. ...And knowingly I do write short ones..and make plenty of breaks and bullet points. :/
  • 2
    It's as if people don't care enough to read through and just throw glances over the mails
  • 3
    I once sent a client an email containing: dear client plz download the alpha build from this link

    Client replies with: great I'll download and check.

    On hour later: *phone call from client*: you did not send me download link

    Me: 😒😒😒🔫
  • 4
    Some clients are actually lobotomy research objects that somehow gotten loose in the wild...
  • 0
    That is quite true, but not the point :)
  • 2
    Once I wrote to a Chinese client (I'm in Brazil, 12h of difference in timezone, so I lose one day just to have an answer):

    Me: I've found this in your file. Should I do A or B?

    Client: Yes, you can do it.

    Me: Thanks, but I need to know if you need A or B. Both will take the same time and cost.

    Client: Yes, please.

    Me: Thanks, so I will do A, as it appears to be the best way to you.

    Client: Great!
  • 1
    I had a stupid client whom I couldn't bare.. So I fired him...
  • 7
    I started always writing something like this:
    "We have the options A or B, if you have nothing against it, we will do A"

    If the client does not explicitly answer that he wants B done, I'll simply do A. That way I don't loose valuable time waiting for an answer or discussing over unclear mails ;)
  • 0
    That is a smart move. I will try that :)
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