I haven't told anyone I know yet but yesterday I got a call from a user and she asked me if I could come down and take a look at some software I support. I did and fixed the issue.
She then asked if I could take a look at her computer because help desk and PC team had tried to fix and couldn't.

5 minutes later I fixed it (every site she went to gave cert error in both chrome and ie). I stood up and there was a couple seconds of me and her just facing each other not saying anything. She was smiling ear to ear the whole time. (This issue was weeks old I think). Then she walks towards me......

And hugs me.

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