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People: "N00bPancakes! Your code broke something!"
Me: "Holy leaky diaper, I had a weird feeling about that code!!!! Stupid me!!! I'll get on that!!!"
Me: "How could this even .. .wait a second..."
- reverts last merge -
- still broken -
Me: "See I knew it wasn't my code...."
Someone: OMGz I have a demo in an hour and I need X, Y, Z.
-at this point it's not a big ask-
Me: Ok there that's good.
Someone: Also A,B,C!!!
Me: Ok you need to tell me D, E, F...
-radio silence ... clock continues to click...-
Story Time: About Priorities and Sales
So at this point I'm working tech support for a company that makes some super cool networking equipment, think big data / data centers and such.
This company had grown at a good pace but the the support team had not (thus is the way for all tech support evetually). So I get a call from a frantic sales guy:
Sales: "OMG, where are with this ticket?!?!? It's a P2 ticket!!!"
Me: "Well the ticket came in 30 minutes ago, I emailed them some questions, but just so you know I have 8 P2 tickets, and 4 P1 tickets.... so it will be a while."
Sales: "OMG! Make my customer's ticket a P1!!"
-30 minutes passes-
-sales calls again-
Sales: "OMG, where are with this ticket?!?!? It's a P1 ticket!!!"
Me: "Well I haven't gotten to them yet... just so you know I have 7 P2 tickets, and 5 P1 tickets.... "