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Search - "customer relationship management"
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PayPal = GayPal
PHASE 1
1. I create my personal gaypal account
2. I use my real data
3. Try to link my debit card, denied
4. Call gaypal support via international phone number
5. Guy asks me for my full name email phone number debit card street address, all confirmed and verified
6. Finally i can add my card
PAHSE 2
7. Now the account is temporarily limited and in review, for absolutely no fucking reason, need 3 days for it to be done
8. Five (5) days later still limited i cant deposit or withdraw money
9. Call gaypal support again via phone number, burn my phone bill
10. Guy tells me to wait for 3 days and he'll resolve it
PHASE 3
11. One (1) day later (and not 3), i wake up from a yellow account to a red account where my account is now permanently limited WITHOUT ANY FUCKING REASON WHY
12. They blocked my card and forever blocked my name from using gaypal
13. I contact them on twitter to tell me what their fucking problem is and they tell me this:
"Hi there, thank you for being so patient while your conversation was being escalated to me. I understand from your messages that your PayPal account has been permanently limited, I appreciate this can be concerning. Sometimes PayPal makes the decision to end a relationship with a customer if we believe there has been a violation of our terms of service or if a customer's business or business practices pose a high risk to PayPal or the PayPal community. This type of decision isn’t something we do lightly, and I can assure you that we fully review all factors of an account before making this type of decision. While I appreciate that you don’t agree with the outcome, this is something that would have been fully reviewed and we would be unable to change it. If there are funds on your balance, they can be held for up to 180 days from when you received your most recent payment. This is to reduce the impact of any disputes or chargebacks being filed against you. After this point, you will then receive an email with more information on accessing your balance.
As you can appreciate, I would not be able to share the exact reason why the account was permanently limited as I cannot provide any account-specific information on Twitter for security reasons. Also, we may not be able to share additional information with you as our reviews are based on confidential criteria, and we have no obligation to disclose the details of our risk management or security procedures or our confidential information to you. As you can no longer use our services, I recommend researching payment processors you can use going forward. I aplogise for any inconvenience caused."
PHASE 4
14. I see they basically replied in context of "fuck you and suck my fucking dick". So I reply aggressively:
"That seems like you're a fraudulent company robbing people. The fact that you can't tell me what exactly have i broken for your terms of service, means you're hiding something, because i haven't broken anything. I have NOT violated your terms of service. Prove to me that i have. Your words and confidentially means nothing. CALL MY NUMBER and talk to me privately and explain to me what the problem is. Go 1 on 1 with the account owner and lets talk
You have no right to block my financial statements for 180 days WITHOUT A REASON. I am NOT going to wait 6 months to get my money out
Had i done something wrong or violated your terms of service, I would admit it and not bother trying to get my account back. But knowing i did nothing wrong AND STILL GOT BLOCKED, i will not back down without getting my money out or a reason what the problem is.
Do you understand?"
15. They reply:
"I regret that we're unable to provide you with the answer you're looking for with this. As no additional information can be provided on this topic, any additional questions pertaining to this issue would yield no further responses. Thank you for your time, and I wish you the best of luck in utilizing another payment processor."
16. ARE YOU FUCKING KIDDING ME? I AM BLOCKED FOR NO FUCKING REASON, THEY TOOK MY MONEY AND DONT GIVE A FUCK TO ANSWER WHY THEY DID THAT?
HOW CAN I FILE A LAWSUIT AGAINST THIS FRAUDULENT CORPORATION?12 -
Client: "We need a quote for a website build."
Me: "OK. What kind of website?"
Client: "We are working on a brief now, but we need a cost ASAP."
Me: "Alright. It should cost between $X and $Y. Dependent on the brief."
Client: "We can't go back with a range. We need a set price."
Me: "Well, give me a solid Functional Specification, and I'll give you a price based on that."
Client gave me a Func Spec. I gave them a price. Then they gave me change after change after change...
But they refused to pay more than the initial fixed price. By the end of it, I would have been better off working at McDonalds.4