I have had this conversation well too often:

- (him/her) Do you mind helping me with this problem I have on my computer ?
- (me) Sure, what is it ?
- (him/her) *proceeds to explaining the problem*
- (me) Ok, I don't know about this particular thing, you should try googling it.
- (the pissed off version of him/her) Never mind, I'll find someone who's willing to help me.

Please stop taking that as me not caring about your problem.
Googling things is basically what I do all day as a developer.
You really should try it. That thing is actually pretty useful.