I have a telephone headset with a "confusing" mute button. Sometimes it works normally, but quite often it will "double-toggle" (toggle twice as though I pressed it twice, which essentially has no effect) - so I'm either left muted or left un-muted, the same as before I pressed the button at all - so I have to press it again, sometimes several times, for it to actuary work.

While I'm at my desk, I have a visual indicator of mute status (a light that turns green for un-muted or red for muted), so I can easily tell if my mic is hot or not. My old headset had a nice audible beep reminder if I was muted, but the new headset? Nope, not-so-much.

I work from home, while my wife works at an office; so each morning she leaves, but I stay in the home office. I almost always see her off one way or another, usually doing or saying something funny as she heads out.

So, one day, I'm on a large conference call with a number of cross-team managers, and my wife is about to head out the door. With the meeting droning on in my headset, I was in the kitchen with her for a while helping finish clean up after breakfast and getting her ready to go.

She needed to pack an ice-pack for some reason, and for the random humor of it, I start screaming something to the effect of "GIMMIE YO ICE PACKS - GIMMIE ALLLL YO ICE PACKS - YEAH! YEAH! IMMA PUT MY BAAAAAAAAALLLLLS ON IT - WHOOOOOOOOO!"

During which time I am jumping around like a crazy person, including actually grabbing one of the ice packs, putting it down the front of my pants and screaming. Loudly.

It was after my own screaming I overheard more than one person yelling on the bridge line "YOU'RE NOT MUTED! YOU'RE NOT MUTED!"

I have seldom felt such raw, unadulterated panic.

I rushed back to my home office - yes, the green light is on my desk - my mic is hot. When I pressed mute at some point earlier in the call, it double-toggled, leaving me un-muted, and I never knew.

Even more embarrassing was the chat session I saw on my computer screen. It was from my manager (one of the managers on the call) - he had pinged me several times while I was in the kitchen.

It read something like:

hey, you there?
is that your phone
I think your phone isn't muted
mute
dude, mute
is that you?
MUTE!
did you just say balls?