Got a phone call: I got an error, what do I do?
Me: what kind of error?
Her: I closed it.
Me: what did it say?
Her: I don't know, it was a window with "ok" and "cancel"
Me: why didn't you read it?
Her: I don't understand this computer language.

/me dies a little inside.
There is nothing quite as stupid as people who refuse to read their own language as soon as it appears on a screen.
They make those things for a reason.
This happens too often.