Email: "We just launched our new web interface! It's so much easier to use, and should make life a lot easier for our users."

Me: Oh good this thing has been unusable since I've been working here. How do I get on the new version? Better read on...

"Download this PDF for more information!"

Erm... ok.

In the (20 page) PDF: "Email this address@example.com to get the URL!"

ffs ok

email: "Thank you for emailing us, you username is benoliver999, your password is 'passow0rd' and the url is in this attached PDF

god help me

(50 page) PDF: "Remember to disable pop up blocker, ad-block and to install Flash"

Today I have started building my own version of this product so we can stop using these idiots.

As an aside, the username 'admin' also had a password of 'passow0rd'...