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Basically, they want the illusion of freedom.
"I want you to do all of my decisions for me, but I want to do whatever the hell I want" -
@SoldierOfCode it sounds like Microsoft/Windows moto. The illusion gets stronger with each version.
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“You can order whatever you like and I will bring you whatever I want”
said the barman. -
well, you can strike some balance if you have a decent ui. it's not 100% freedom, but the path becomes so clear that the user won't stray from it, so i guess freedom doesn't really matter in that case
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Build the command line interface first - then add some wizzards for the most common workflows and a generic crud interfaces for fixing mistakes and handling most of the less common workflow deviations.
The command line is for the non-grunts to solve the remaining edge and fringe cases for the grunts.
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