Beautiful...

Story Time!

Tittle: About Larry.

Fun Game: Tell me if / when in this story you know the plot twist.

Setting: Years ago, non coding job.

I work with Larry a lot, Larry works remote. In technical terms Larry is senior to me and I escalate some technical issues that get assigned to Larry. I've never met Larry in person.

Larry can be hard to work with, but he's plenty good at his job and I don't mind his prickly side. Sometimes it takes telling Larry something a few times before it sinks it, but that's not a big deal. Sometimes it seems like Larry doesn't remember his cases entirely, but he has a lot of cases. Also Larry has good reason for how he works considering the land of scubs who usually escalate to him without any thought / effort.

Larry's escalation team is short staffed and they're trying to hire folks, but that's been like that forever.

So one day I get an email that Larry is going to be out of the office for a few weeks. Nothing unusual there.

My current case that I share with Larry sort of floats in limbo for a while. The customer is kinda slow to respond anyhow and there's nothing that I need Larry for.

Finally I get automated notice that my case has had a new escalation engineer. Laura. Laura is much more positive and happy compared to Larry. Understandably Laura isn't up to date on the case so we go back and forth with some emails and notes in the case.

The case is moving along just fine, we're making progress, but it's slow because of the customer's testing procedures. Then we hit a point where this customer's management pushes on sales for a solution (this customer's management is known for doing this rando like for no reason).

Down the management chain it goes and everyone wants a big conference call to get everyone up to date / discuss next steps (no big deal).

Now I really don't want to do this with Laura and throw her into the deep end with this customer, she doesn't have the background and I'd rather do this call with Larry & Me & Laura. Also according to the original email Larry is due back soon.

I start writing an email to Laura about "Let's try to schedule this for when Larry gets back."

Then I stop ... I don't really know why I stop but when it is a "political case" I want some buy in on next steps from management so I go talk to my manager.

-Plot Twist Incoming-

Long story short, my manager says:

"Laura IS Larry..."

O

M

G

I had no idea. Nobody told me, nobody told ANYBODY, (except a couple managers).

Back up a few months Larry apparently went to his managers and told them he was going to transition, surgery and all, in a few months.

Managers wondering how to address this went to HR and some new hire very young to be a manager HR manager drone logiced out in her bonkers head that "Well it shouldn't matter so don't tell anyone."

ARE YOU FUCKING KIDDING ME!!??

Thank god I didn't send that email...

I did send an email to Laura explaining that I had no idea and hoped I didn't say anything stupid. She was very nice about it and said it was all good.

After that incident made the management rounds (management was already fuming about being told not to tell anyone) things came to another critical point.

Laura was going to visit the company HQ. Laura had been there before, as Larry, everyone knew her as Larry... nobody (outside some managers) knew Laura was Larry either. With nobody knowing shit Laura was going to walk in and meet everyone ...

One manager at HQ finally rebelled and held a meeting to tell his people. He didn't want Laura walking in and someone confused, thinking it was a joke or something horrible happening.

HR found out and went ballistic. They were on a rampage about this other manager, they wanted to interview me about how I found out. I told HR to schedule their meeting through my manager (I knew they didn't want my manager to know they were sniffing around).

Finally the VP in our department called up the HR head and asked WTF was going on / kind of idiots they had over there (word has it legal and the CEO were on the call too).

HR had a change in leadership and then a couple weeks later there were department wide meetings on how to handle such situations and etc.

grrrr

last week my laptop died out of nowhere. it stopped recognizing the one drive in it. I lost a bunch of files, code. evidently ssds fail out of nowhere unlike hdds which slow down and error all the time before ultimate failure

my warranty for this 4k$ laptop expires in 12 months and this was month 13. nice. I don't like warranties anyway, and the site said they would replace things with "comparable hardware, sometimes refurbished" wtf no thanks

so I found some guides of people upgrading the drive in this laptop. seemed easy enough, unlike older laptops from back when I was in school where you had to take out 12 things first to get to anything
unfortunately I needed a specific screwdriver. I walked several miles to the nearby hardware store thinking they would have said screwdriver. the old guy in the basement said there was a kit where it started from t4 (I needed t5), but he had just sold out his last one. I checked their online store with a friend for a while on my way back home and we kept finding torx screws but the wrong sizes. fuck.
he said screwdrivers this small are only used for electronics, asked if there's any other hardware stores and there aren't near me
however it occurred to me this strip mall has a lot of suspicious computer stores on it. so I walked back up the street looking for one.
found one with a suspicious poster, saying it was an internet cafe but the last point on their poster said they do repairs. walked in. nobody is in there, suspiciously 2 desks with old computers all empty, then you go forward in this dark cave, with plastic wrapped implements on the walls, you finally find a glass shield and behind it was a meek Asian man that took me a moment to notice
I asked him if he had t5
he handed me a plastic baggy full of tiny screwdrivers, for me to take one
I asked if they're t5
the shape looked right, but I can't tell the size
I took one out and tried to find size marking, but nothing
he didn't seem to know what I was asking when I asked about its size
he said if it's wrong I can come back and trade what I took for another. lol
I asked him if I can buy it, since that wasn't evident to me due to how sus this random bag of screws is being thwarted on me lmao
he said 5$ cash
I gave him a fiver
this sus shop literally avoiding taxes lmao

walked back home, ate food cuz starving, tried the screw and FUCK, it's too big. put laptop in a bag and hauled ass fast, checked on maps the store I got this from closes in a few minutes so I really wanted to make it there because what if the receptionist changes and they don't know I took this screw. I got no receipt

got there right before closing, put my laptop down, said it was too big. he used a few screws until he found one that fit, said I could try it and I did (so scam aware!). bingo bango. now I got a screwdriver that fits the laptop.

walked home, sat down and took apart the laptop. been a few years since I did so. the hardware inside looks entirely unrecognizable to me. started cycling through YouTube videos of laptops of the same name as mine, but their insides don't look like mine. is this ram? is this the NVMe? what the fuck is anything?
finally found a video guide where the guy was quite informative. not the same laptop but he's informative enough I figure it out. ram and drives are so different and weird now. took parts out, put them back in, rebuilt laptop, tried to boot, same problem. jiggling parts like this works with desktops often, guess not with a failed NVMe

so I'm screwed. get on Newegg and bought a new NVMe. should arrive in 3 days via Purolator

yesterday was day 3. it was at a sort facility near me, then out on delivery, but nobody ever came. then it went back to sorting. now it's out on delivery again. I'm sitting here thinking that's a little weird, wasn't Purolator the delivery company that had me go 2 hours outside of town to pick up a 15lb desktop case once?

... and then I looked up Reddit comments... then reviews on the purolator facility it's at... I am screwed. last time iirc they were out for delivery for 3 days, never tried delivery, then on the last day at the end of day they stated they attempted delivery but no go. that was bullshit. then it ended up at that facility. which takes 2 hours to fucking reach.
the reviews are so bad... the facility has 1.2 star reviews with thousands of them. they won't leave even a stub, then seem to not know where your package is at the facility, or they deny you have the right to pick it up despite ample IDs, or someone ELSE picks it up and it's not there. they also ship your package back after 5 days, so if they don't leave a note and you miss it tough luck...

fucking hell
also rumours that they just hire "contractors" in normal cars to drop off packages? wat? lol
AND EVERY REVIEW HAS A BOT COMMENT. THEIR SUPPORT IS JUST A CHATBOT

I thought this was just a small hiccup
I think I might not have a drive for weeks now
fucking hell
now I'm sitting on my porch