Stakeholder: Users are connecting invalid memberships to their web accounts. They shouldn’t be able to do that.

Me: Their memberships were valid when they set up the account. Your team’s record de-duping project is the issue here. You decided to mark those memberships as invalid.

I’m real tired of this stakeholder acting like this is a website issue or user error. Plus, this chaos could have been avoided if they and other involved stakeholders had just cc’d me on this de-duping project. I would have said their approach was not a good idea. But they didn’t because they want to do what’s convenient for them. If they want to be a reliable source of truth for our data, then they need to be responsible with how they’re handling that data.