So in my current workplace we have an IT department of... 7-8 people, with 3 developers (or 2.5, but that's debatable)

The oldest dev is old school, over 65 now came from Visual Basic, of course, and is a father of department's director - this is a story in of itself, but besides the point of this rant

Anywho, this dev is of course in this workplace way longer than me, and historically is in charge of finance and Microsoft CRM systems.

Guess the reason why Microsoft CRM was chosen at all in the company?

Because dev said he is not good with creating web forms from scratch, and apparently with MSCRM you can craft them without much trouble.

Yes, that's it, our MSCRM is used as a web application with custom forms that store data into custom DB tables that dev creates... nothing to do with actual CRM use cases.

I know it doesn't really exist in one solution, but I need management software to keep track of customers (crm), projects, products, licensing and contracts, and time keeping. Right now we are using MSCRM (ugh), and old homebrew project/time tracker written in Perl spaghetti (double ugh), email (sigh) and handwritten notes (kill me). Now I suddenly find myself with a budget (somewhat) and the authority to actually fix things. Any ideas would be appreciated.