Got bored at work today and tried to write a program to do my job for me. Security and compliance saw it in the logs (trying to run unauthorized program) and came to give me a hug.

I was recuited to do devops work for a client. The project started in late '14. Until mid '15 I was forced to just sit there and do nothing. And I mean nothing. The ops team needed my help but the project lead didn't allow that (endless discussions). Somewhere around the end of '15 I could start to work and quickly learned that I had to report to two leads that couldn't disagree more on what to do and how to do it. I also learned that the companies mentality is "Clean me but don't get me wet". So the ops team demands a lot but is really uncooperative with everything. So I am currently sitting between three grindstones and everything I do is worthless. Because nobody agrees with anybody and I cannot fulfill my job for which I have been hired: Make ops more efficient because they are drowning in manual work. My job is further complicated by the following facts: This company uses no standard whatsoever but their own. Thru this they have created a Rube-Goldberg-Machine. But they think their system is the greatest in the world and the only one that makes sense. Which makes automation pointless because it is not maintainable. They call it diversity and they say that it is the clear reason why automation is not for them even though they schedule meeting after meeting in which they discuss about how to automate things. But in general they do just block everything useful and sabotage my work. And behind my back they make me the reason for the fail. Every real decision is blocked anyway. Also the ops guys think they are the leetest in the world. And everything they invent is above and beyond. If you ask them why they have over 400 VLANs for example (in a company of unter a thousand employees) they stutter and stumble because they cannot explain their complicated shit. They also change their decisions like underwear. Another really "kewl" thing they just did: They hired a devops engineer and everybody loves him. During the interview he said that he has no prior experience with devops whatsoever and it will take him around six month to get started on the basics of devops. I could go on for hours here about the insanity of this company that in my opinion will cease to exist within the next 5 years, if you ask me.
Long story short I am getting out of there by the end of march and will be on sabbatical shortly after because I am burned out. And I mean burned out. Not like "Oh I am burned out". I mean really burned out, with health problems and everything. Another external guy got out here last month because of the same health conditions.

I am put to the task of creating a Chat Robot in ChatFuel.

Cool, I thought at first.

Cool is not what I would call it at this point..one week later.

The size is a factor at play, for sure, it needs to point to 27 cities and give individual information, handle e-mails, phone, automate e-mails.. a bunch of stuff.

Now, I am located in Sweden.
{{city}} as a set user attribute acknowledges Gothenburg and geolocation thusly worked fine for my boss. But not for me, and won't work for any other city.

So..Global AI calling for static blocks it is... 27 blocks...

For two languages.. 54 blocks...
Static pointing to the first answer for every individual block multiplies this by a factor of two. 108 static blocks. Fine.

I have since realized that my ChatFuel-Luddite ways were limiting the expected performance of the end result and learned that most other set attributes in ChatFuel work fine. Yay.

So we set up everything the last 54 blocks need to do with user attributes and to my surprise it works, really well at that. The answer from a user that is a correct city puts you into a block that is a series of questions using user attributes, both {{first_name}} and {{last_name}}, asks for e-mail and phone, displays an image and stuff like that.

Now.. as I attempt to copy these blocks..

THEY JUST POOP OUT CHUNKS OF THE ORIGINAL BLOCK. IT'S INCONSISTENCY IS STAGGERING. IT NEVER REALLY COMPLETES THE DUPLICATION, NO ERROR MESSAGE OR ANYTHING.

Which then reminded me of when my boss asked why everything was botched earlier in the project, at that point I copied the entire bot as a fallback and worked with my change in the copy first for safety reasons, didn't work, copy wasn't entire.

Wasted fucking hours on this.
I'm glad my boss is cool, and the job is easily worth it. I actually think that the design aspect of ChatFuel is nice, and the people behind it are kind in the facebook group and all. I don't think they're trying to be mean. But holy shit.

This has been a mental anguish that levels pissing bleach filled with fire ants.

" You could've easily solved this with APIs and third-party geofencing services ", yeah, but their services won't stack for the customer, nice attempt though.

Deep breaths.

Fucking hate to explain basic shit to computer illiterate. Usually I don't mind, but right know I working on the project, want to automate one thing I need to do every morning, put two numbers to web page(I will explain details maybe in next rant). So I am only one who fix, buys computers, printer(for some problems I call for other repair man.). Generally speaking working as IT guy. Firm has like 50 computers, some of them has SCADA software. Some computers have Win 7, some win 8 and others win 10, can't upgrade those computers, not enough money(I can deal with this problem). And yes, computer buying is not the fastest, easiest thing too. Because is public firm, I need to do public buying(I don't know how to translate to english), and most of the time wins the lowest price, I am ok with that. But I can't on item specification write I want that model pc or it components. Example: I can't write I want intel processor, however I can write number of cores, frequency. But it's not that bad, usually i have template for all things I buy. One of the worst thing is this, our firm bought new bookkeeping software version, old version was using visual foxpro framework. Good thing I didn't initiate the purchase, because right know I would be jobless, not because I would be fired, but because our senior accountant would drive me crazy. In fact accountants drive me crazy, but I can handle it for now. As I wrote before our form has about 120 workers, major part of workers are old, like my parents age. (I am 28 btw. Mom is 55.). As you all know what happens if you say you work with computers. So our accountants are like 60 years old, got new program, don't know how to work with it, and they ask me how to do certain things. if I don't know how to I ask program's support, every question is like 90 Eur. So in short accountants expect I should know their work and how program works. If I try say something they don't like, they try to make my day hard. Next thing is our billing program. Man that worked before me done some payments import. And when I came everyone expect me to do that. Ok I did that because that people working with billing program would probably fuck it up. And I semi automated that, so I don't mind that much. Sometimes that program fucks up, like it happened yesterday, it send email invoices attachment without filename. Example: people got this attachment ".pdf"(no filename, only extension), And if you save it you need do OPEN WITH command and then select pdf reader or rename file (I don't know what easier). And surprise surprise our firm, customer support redirects all phone calls, emails to me. But I did explain to customer support what to say to people. Still they redirect it to me.
PS: This is my first job after school. I work as part time.
TL;DR Thinking my life, carrier choices. accountants are not the nicest people.