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Search - "pixelphone"
Thanks google for creating the illusion of an option to change the shipping address for a repair order. You even mention the new address in your notification email, but when I click on UPS tracking, I can see that you sent the shipment to the old address, which is in a different city where I can't quickly go to pick up my repaired phone. After charging an extra 95,- Euros for additional damage supposedly not covered by my warranty. Lucky you that my old phone had connection problems with the shitty Vodafone station wi-fi router, which is one of the few reasons that I still even want to use a google hardware product. Thanks google for just being slightly less wretched and mediocre than your competitors, that might grant you some more years before you will be buried in history forever. Pixel phones are just like Macbooks: high quality product and good marketing, good enough to make your customer accept everything else being bullshit. Google search is even worse, but based on the same concept: just suck a little less than your competitors but don't waste any effort trying to actually be really good at anything.3