Fuck Apple and its review system

So, this started in december. We wanted to publsih an app, after years of development.

Submit to review, and passes on the first try. Well, what do you know. We are on manual release option, so we can release together with the android counterpart. Well yes, but someone notices that the app name is not what was aggreed (App Name instead of AppName). Okay, should be easy, submit the same app, just the name changed. If it passed once, it will pass again, right? HAH

Rejected, because the description, why we use the device’s camera is too general. Well... its the purpose of the app... but whatever, i read the guidelines, okay, its actually documented with exapmles. BUT THEN WHY THE FUCK COULDNT YOU SAY THAT ON THE FIRST UPLOAD?

Whatever, fix it, new version, accepted, ready to release just in time.

It doesindeed roll out,but of course, we notice that the app has a giant issue, but only on specific phones. None of our test phones had this problem, but those who have, essentially cannot use our program. Nasty as it is, the fix is really easy, done in 5 minutes. Upload it asap, literally nothing changed from user point of view, except now it doesnt crash on said devices. Meanwhile 1 star reviews are arriving from these users - of course with all the right. Apple should allow this patch quickly, right? HAH

THE REAL BULLSHIT COMES NOW

With only config files changed, the same binary uploaded we get rejected? What now? Lets read it. “Metadata rejected, no need to upload new binary”.... oh fine only the store page is wrong? Easy. Read the message, what went wrong. “Referencing third party content is nit permitted on the app store” meaning that no android test device should be shown. Fine, your rules. They even send a picutre of the offending element. BUT ITS NOT EVEN ON THE STORE. THATS A SCREENSHOT OF THE APP. HOW IS THAT METADATA? I ask about this, and i get a reply, from either a bot, or a person who cant speak or read english, and only pasted a sample answer, repeating the previous message. WTF. Fine, i guess you are dumb, but since they stop replying to our queries, do the only sensible thing, re-record the offending tutorial video that actually contained an android device. This is about 2 weeks, after the first try to apply a simple patch to a broken app. And still, how did it pass the review 2 times?

Whatever, reupload again, play the waiting game for a week, when the promised average wait time is 2 days, they hit us with a message, that they want to know what patent we use in our apps core functionality. WTF WHY NOW? It didnt bother you for a month, let it release ti production and now you delay a simple patch for this? We send them what they know. Aaaaand they reply: sorry we need more time to review your app. FUUUUUUCKKK YOUUU. You are reviewing a PATCH with close to zero functional change!!! Then, this shit goes on, every week we ask about an ETA, always asking for patience... at the end it took another 3 weeks... so december 15 to jan 21 in total...

FOR. A. SINGLE. FUCKING. PATCH

Bottom line is what is infurating, apple cares that there is an android device in the tutorial video, but they dont care that a significant percentage of our users simply cannot use the app.

Im done

I am such a fool who took timestamp as a primary key in the database while designing.

My favourite bug fix was actually IT based and it was the first time my Eastern European, critical of my skills, family not only praised me but claimed that I was smarter than them.

My grandfather had changed from a telecom to a VOIP device for his landline. For some reason after installation, he could hear the other person on the line but they couldn't hear him. Me and my mother were away during this time so they called in the other family IT guy. This guy is no joke, he's one of the top in his company and makes a sweet six figures and lives in a mansion.

So he started looking things up, googling forum, etc. Couldn't find anything. Started calling the tech support and tried to deduce what it was and their tech support had never heard of such a problem. He takes his lunch breaks to help out my gramps. Keeps escalating, escalating and nothing. His conclusion is that they need to send him a new VoIP stick and they're not giving it to him. At this point, he's so frustrated that he screams at my grandfather to go back to paying 60 bucks a month for landline and to stop bothering him.

At this time me and my mother return and they have concluded that they need a new stick. My mom is great at intimidating people into free stuff so she and I go over to do so. At this point everyone is convinced of the problem and even I don't think I could fix it. But I decide to check if that's the case because I don't want my gramps to get a new stick and it still doesn't work.

I go through the typical forum hunting and there's Nada on the problem. I look at the stick and all the lights seem to be working, no error lights. And I wonder maybe the problem is not the stick, because usually you can't do anything at all if the hardware is broken. So I start thinking, maybe my gramps accidentally muted his handset while talking or something dumb like that. That wasn't it.

Then I decided to see if the problem was recreated on the other handsets. I tried one out and my mom could hear me but I couldn't hear her. What?! That's different! It was the opposite with the other phone. I conclude that it's working and there's something up with the handsets. So I go and do a reset on all of the handsets to make sure.

Lo and behold, the problem is fixed. It took me 25 minutes to solve. That guy gave up after a week of trying. My mom who assumed my IT skills were on par with other kids and nothing special had finally seen me up against an opponent, and not any opponent, a six figure high ranking IT specialist. And I didn't even use any secret, complex software knowledge that wasn't accessible to her or any other normal user.

That's when she finally said that I was smarter than her, that I just used my common sense. She would've needed some kind of prompting, hint or direction to solve the issue but I did it without any.

It was a very satisfying bug to fix.