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Search - "user impersonation"
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I am bloody sick of being on my own.
I was the sole dev at the last few jobs I've held, with the exception of API Guy -- who didn't really help much, and who got fired / quit six months after I started. Every other job I've either been the only dev, or the only web dev. (Exception:My boss at my previous job was a Rails dev, but he has zero time to code, and was significantly less experiened so he could only rarely help anyway.)
But now I'm in a company with a bunch of other devs, and they're all ostensibly senior devs, so you'd think I should be able to ask questions, right? And get answers? that actually help? like "Hey, you built this; how does it work?" No bloody way.
So far every time I've asked someone for help, they've been incompetent. I asked about what a few flags did, and got an answer that basically said "you just gotta know. oh, and the labels aren't up to date, so don't trust what they say." I asked the head of the "product team" about a ticket that he wrote, and he changed what it meant four times within two days. I asked about another, and he said "oh, that isn't reproduceable." Thanks. I asked about mailers, and got two very different, very incompete walkthroughs from the more senior devs (9+ years on this codebase) that didn't help. I asked two people about how users and roles work, and still have no idea what kind of user (there are like twelve?) is what, what roles even exist, or how to check for permissions. `@current_user` is a thing, but idfk what it holds since that can change considerably, and there's an impersonation feature that changes how it works, too. I ask the product guy again about where to link something, and he has no idea. I ask said product guy about what this feature needs to do, and he doesn't know. I ask what the legal team needs, and i get nothing. I ask the designer where the goddamn CSS lives, and he doesn't know; he apparently just puts it wherever he feels like, even if it's a completely unrelated stylesheet. As long as it works, right?
I ask very simple and straighforward questions, and it takes them forever to get back to me saying what amounts to "idk, ask someone else."
This feels like the same crap all over again, except now there are a bunch of devs I can ask that give me basically the same answers as the sales people always did. Always "idk" or a confusing mess of an 'answer' that skips most/all of the important bits. At least these people don't [usually] contradict themselves.
So, @Root is all alone, again.
And currounded by incompetence.
Again.
For fuck's sake.
Can't I catch a break?19 -
It does give you that cold rush feeling, when a low level support agent can just use some sort of "user impersonation" feature and literally send you screenshots of your conversations or other, what seems private information and should be only used for actual escalated staff, for when there's a need for an actual middleman (ie. client not paying - logs review) and for everything else there should be a test account they can do screenshots from, e.g. for general website use questions3