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Search - "userexperience"
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Spotify, where are my Subscribed Podcasts? Why do mobile App, Web Player, native MacOS App, and native Linux app so diffrent in the UI and even in the wording used? Leaves me, your paying user, upset and confused.rant podcasts ux userfriendly podcast spotify uxfail userexperience designforreallife crossplatform spotifydoesnotcare3
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User: looking up anything in Google Help Center (support.google.com)
Google: (bunch of outdated or misleading answers)
Google: This question is locked and replying has been disabled.
To make it even worse: "Please note that this forum is run by volunteers known as Google Product Experts who are not Google employees and are merely advising on best practices and interpreting Google's policies based on their experience."
So Google uses the free work of volunteers dabbling workarounds for their bugs and misfeatures and, despite Google's reputation as a search engine, fails to present their end users helpful, up to date information.
Dear Google, why not just offer a paid version of your free service where users can actually expect quality of service? I remember the internet before Google and I can't wait for the internet after Google! Seriously!1