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Not mine, found this on Reddit, still a good read
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I work in IT as a lead developer, as in I run the department. One of my team leads is female, let's call her Ripley. She is young, smart, and a great dev.
Today she met with a new customer to discuss a big project. Project management sent a male project manager (Hicks).
It started perfectly with Customer asking Ripley for coffee. He's informed about her status and mutters something like an apology. He is visibly unhappy.
He then proceeds to ask Hicks technical questions despite having been told that Ripley will answer all the technical stuff. Ripley tries to answer questions. Customer ignores Ripley and continues talking to Hicks.
Hicks tells him politely that Ripley is the one to talk to, since he is not a dev and unable to help him. Ripley tries again to explain stuff.
Customer gets angry and demands another developer, since Ripley is "obviously far too young for a project of this complexity". Ripley rolls her eyes and leaves. Not the first time this happens.
Hicks smoothes the waves and tells the customer that the senior lead developer will personally answer all his questions. Customer is satisfied.
I walk in and calmly introduce myself.
The customer - now far less satisfied - was forced to discuss all his questions with yours truly, the 47 year old female IT nerd. I was very professional, friendly, and businesslike, he was visibly uncomfortable and irritated by the situation.
It's petty and stupid, but man, it felt great watching his face fall when I entered. I've been in Ripley's shoes far too often and today I heard 23 old me cheering me on.
Ripley loved it as well. She made sure to smile extra brightly at customer when she walked past the meeting room on her way to the coffee machine.
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https://reddit.com/r/...18 -
Me: "We should remove that popup"
Marketer: "But our A/B testing statistics show a 14% increase in signups to our newsletter, and people who get our newsletter are 4% more likely to buy something"
Me: "0.14x0.04... so slightly more than half a percent improvement. And you also qualitatively measured how many people decide to never visit the page again, just because of that popup? Did you measure the how many internet users with adblockers run into a broken webpage? Did you measure the amount of emails to support from users who can't unsubscribe from the newsletter because there is no unsubscribe link?"
Marketer: "Why would they want to unsubscribe? The newsletter adds value to our users!"
Me: 😩26