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Search - "calling for disaster"
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Worst thing you've seen another dev do? Long one, but has a happy ending.
Classic 'Dev deploys to production at 5:00PM on a Friday, and goes home.' story.
The web department was managed under the the Marketing department, so they were not required to adhere to any type of coding standards and for months we fought with them on logging. Pre-Splunk, we rolled our own logging/alerting solution and they hated being the #1 reason for phone calls/texts/emails every night.
Wanting to "get it done", 'Tony' decided to bypass the default logging and send himself an email if an exception occurred in his code.
At 5:00PM on a Friday, deploys, goes home.
Around 11:00AM on Sunday (a lot folks are still in church at this time), the VP of IS gets a call from the CEO (who does not go to church) about unable to log into his email. VP has to leave church..drive home and find out he cannot remote access the exchange server. He starts making other phone calls..forcing the entire networking department to drive in and get email back up (you can imagine not a group of happy people)
After some network-admin voodoo, by 12:00, they discover/fix the issue (know it was Tony's email that was the problem)
We find out Monday that not only did Tony deploy at 5:00 on a Friday, the deployment wasn't approved, had features no one asked for, wasn't checked into version control, and the exception during checkout cost the company over $50,000 in lost sales.
Was Tony fired? Noooo. The web is our cash cow and Tony was considered a top web developer (and he knew that), Tony decided to blame logging. While in the discovery meeting, Tony told the bosses that it wasn't his fault logging was so buggy and caused so many phone calls/texts/emails every night, if he had been trained properly, this problem could have been avoided.
Well, since I was responsible for logging, I was next in the hot seat.
For almost 30 minutes I listened to every terrible thing I had done to Tony ever since he started. I was a terrible mentor, I was mean, I was degrading, etc..etc.
Me: "Where is this coming from? I barely know Tony. We're not even in the same building. I met him once when he started, maybe saw him a couple of times in meetings."
Andrew: "Aren't you responsible for this logging fiasco?"
Me: "Good Lord no, why am I here?"
Andrew: "I'll rephrase so you'll understand, aren't you are responsible for the proper training of how developers log errors in their code? This disaster is clearly a consequence of your failure. What do you have to say for yourself?"
Me: "Nothing. Developers are responsible for their own choices. Tony made the choice to bypass our logging and send errors to himself, causing Exchange to lockup and losing sales."
Andrew: "A choice he made because he was not properly informed of the consequences? Again, that is a failure in the proper use of logging, and why you are here."
Me: "I'm done with this. Does John know I'm in here? How about you get John and you talk to him like that."
'John' was the department head at the time.
Andrew:"John, have you spoken to Tony?"
John: "Yes, and I'm very sorry and very disappointed. This won't happen again."
Me: "Um...What?"
John: "You know what. Did you even fucking talk to Tony? You just sit in your ivory tower and think your actions don't matter?"
Me: "Whoa!! What are you talking about!? My responsibility for logging stops with the work instructions. After that if Tony decides to do something else, that is on him."
John: "That is not how Tony tells it. He said he's been struggling with your logging system everyday since he's started and you've done nothing to help. This behavior ends today. We're a fucking team. Get off your damn high horse and help the little guy every once in a while."
Me: "I don't know what Tony has been telling you, but I barely know the guy. If he has been having trouble with the one line of code to log, this is the first I've heard of it."
John: "Like I said, this ends today. You are going to come up with a proper training class and learn to get out and talk to other people."
Over the next couple of weeks I become a powerpoint wizard and 'train' anyone/everyone on the proper use of logging. The one line of code to log. One line of code.
A friend 'Scott' sits close to Tony (I mean I do get out and know people) told me that Tony poured out the crocodile tears. Like cried and cried, apologizing, calling me everything but a kitchen sink,...etc. It was so bad, his manager 'Sally' was crying, her boss 'Andrew', was red in the face, when 'John' heard 'Sally' was crying, you can imagine the high levels of alpha-male 'gotta look like I'm protecting the females' hormones flowing.
Took almost another year, Tony released a change on a Friday, went home, web site crashed (losses were in the thousands of $ per minute this time), and Tony was not let back into the building on Monday (one of the best days of my life).10 -
We've built a web app and now a client wants a VPN acces to the database of web app. When asked why, they said they want to occasionally pull some data out. 😱
We said no, and this is what they wrote:
"We’ve got live VPN access to every other web database we work with – why is this different?"
Well because maybe we know that we can build you an export of whatever you want, prepare you API calls for getting data to your CRM, but hell I'm not giving you access to the production DB.5 -
Wtf is wrong with AWS CDK? I add one EC2 instance and it deletes all my queues and api resources, then fails to create my EC2, does some fucking rollback then attempts and fails at some fucking rollback clean up.
So it nuked my entire fucking stack because why?
Because FUCKING WHY JEFF. WHY IS YOUR ROCKET SHAPED LIKE A PENIS AND WHY IS YOUR SHITTY FUCKING DEPLOYMENT SYSTEM FUCKING WITH ME LIKE THIS.
I can’t do this anymore. I’ve been doing this for months now. I really don’t know whether to laugh or have a mental break down.
Complete Disaster Kunt. That’s what I’m calling this shit from now on. I just don’t get how it can fuck itself up so much4