Join devRant
Do all the things like
++ or -- rants, post your own rants, comment on others' rants and build your customized dev avatar
Sign Up
Pipeless API
From the creators of devRant, Pipeless lets you power real-time personalized recommendations and activity feeds using a simple API
Learn More
Search - "fix the bug not the workaround"
-
So we have this really annoying bug in our system that customers keep complaining about. I've explained in detail, multiple times, why the part they think is a bug is not a bug and the workaround they keep asking me to apply doesn't make sense, won't fix the issue, and won't even stick (the system will notice that the record they want me to delete has been removed and it will repopulate itself, by design).
I've told them what we need to do as an actual workaround (change a field on the record) and what we need to do to properly fix the bug (change the default value on the record and give proper controls to change this value through the UI). We've had this conversation at least three times now over a period of several months. There is a user story in the backlog to apply the actual fix, but it just keeps getting deprioritized because these people don't care about bug fixes, only new features, new projects, new new new, shiny shiny new.
Today another developer received yet another report of this bug, and offered the suggested workaround of deleting the record. The nontechnical manager pings everyone to let them know that the correct workaround is to delete the record and to thank the other developer for his amazing detective work. I ping the developer in a private channel to let him know why this workaround doesn't work, and he brushes it off, saying that it's not an issue in this case because nobody will ever try to access the record (which is what would trigger it being regenerated).
A couple hours later, we get a report from support that one of the deleted records has been regenerated, and people are complaining about it.
🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄3 -
Aren't you, software engineer, ashamed of being employed by Apple? How can you work for a company that lives and shit on the heads of millions of fellow developers like a giant tech leech?
Assuming you can find a sounding excuse for yourself, pretending its market's fault and not your shitty greed that lets you work for a company with incredibly malicious product, sales, marketing and support policies, how can you not feel your coders-pride being melted under BILLIONS of complains for whatever shitty product you have delivered for them?
Be it a web service that runs on 1980 servers with still the same stack (cough cough itunesconnect, membercenter, bug tracker, etc etc etc etc) incompatible with vast majority of modern browsers around (google at least sticks a "beta" close to it for a few years, it could work for a few decades for you);
be it your historical incapacity to build web UI;
be it the complete lack of any resemblance of valid documentation and lets not even mention manuals (oh you say that the "status" variable is "the status of the object"? no shit sherlock, thank you and no, a wwdc video is not a manual, i don't wanna hear 3 hours of bullshit to know that stupid workaround to a stupid uikit api you designed) for any API you have developed;
be it the predatory tactics on smaller companies (yeah its capitalism baby, whatever) and bending 90 degrees with giants like Amazon;
be it the closeness (christ, even your bugtracker is closed and we had to come up with openradar to share problems that you would anyway ignore for decades);
be it a desktop ui api that is so old and unmaintained and so shitty, but so shitty, that you made that cancer of electron a de facto standard for mainstream software on macos;
be it a IDE that i am disgusted to even name, xcrap, that has literally millions of complains for the same millions of issues you dont even care to answer to or even less try to justify;
be it that you dont disclose your long term plans and then pretend us to production-test and workaround-fix your shitty non-production ready useless new OS features;
be it that a nervous breakdown on a stupid little guy on the other side of the planet that happens to have paid to you dozens of thousands of euros (in mandatory licences and hardware) to actually let you take an indecent cut out of his revenues cos there is no other choice in a monopoly regime, matter zero to you;
Assuming all of these and much more:
How can you sleep at night with all the screams of the devs you are exploiting whispering in you mind? Are all the money your earn worth?
** As someone already told you elsewhere, HAVE SOME FUCKING PRIDE, shitty people AND WRITE THE FUCKING DOCS AND FIX THE FUCKING BUGS you lazy motherfuckers, your are paid more than 99.99% of people on earth, move your fucking greasy little fingers on that fucking keyboard. **
PT2: why the fuck did you remove the ESC key from your shitty keyboards you fuckshits? is it cos autocomplete is slower than me searching the correct name of a function on stackoverflow and hence ESC key is useless? at least your hardware colleagues had the decency of admitting their error and rolling back some of the uncountable "questionable "hardware design choices (cough cough ...magic mouse... cough golden charging cables not compatible with your own devices.. cough )?12 -
For the past 5 odd years my Bluetooth headphones wouldn't connect to my laptop properly and I had to issue a second Connect command while the first was pending to get it working. I even wrote a script to automate this: https://github.com/lbfalvy/...
Today Bluez finally released a patch for this. That's right, after many years, today the issue got fixed; Connect now returns an error if a call is already pending.
My headphones still don't work, but my workaround is now correctly recognized as invalid input.13 -
As a dev, how can you work with a teamlead that second, third and 4th guesses your decisions?
Simple example: fixed a bug, but temlead was shitting bricks about some error. Did a thorough research and told him that that error message was already in codebase for years and can be safely ignored because there is no workaround. Main thing is that our solution is working and I followed the latest standards. Basically I had to advocate for myself. Fine. Shit happens I get it. But it seems that this is becoming a pattern.
Then I had to do another issue: fix some bugs. While testing I was not able to reproduce any bugs. Filmed a video of app, attached all proofs to the jira issue and informed the teamlead. He couldnt believe his eyes! One month ago he saw the bug and now its gone! I had to retest 3-4 times everything and he still doesnt take my word for it.
I cant continue working like this. I have few years of experience under my belt, never had to deal with such insecure teamlead. How can I work if he second guesses everything what I do? Jesus.5 -
This got me fucked up. Listen yo.
So we have this issue on our modal right. The issue keeps poppin. It's a hotfix because its in prod. So my senior and I were on it. After a few hours, I showed him the part of the code that is buggy. It's 50 lines of code of nested if-else, else-if. And so we're still fighting it. He redid everything since we're using angular2 he did a subject, behavior-subject all that bs and I was still trying to understand what's the bug, because it's happening on the second click and so I did my own thing and found the cause bug and showed it to him, its this:
setTimeout( () => {}, 0)
the bootstrap-modal doesn't allow async inside it (I dont why, its in the package). So he explained to me why it's there. So I did my own thing again and find a workaround which I did, a one-line of angular property, showed it to him he didn't accept it because we'll still have to redo it with subjects and he was on it. I said ok. Went back to my previous issue. The director came in and ask for a fixed, my senior came up to me and told me to push my fix. Alright no problem. So we good now. Went back to our thing bla bla bla, then got an email that we will have a meeting, So we went, bla bla bla. The internal team wants a support for mobile, senior said no problem bla bla bla, after the meeting he approaches me and said (THIS IS WHERE IT GOT FUCKED UP) we wont be supporting bootstrap4 anymore because of the modal issue and since we're going to support mobile and BOOTSTRAP4 grid system is NONINTUITIVE we are moving to material design because the grid system is easier. I was blown away man. we have more than 100 components and just because of that modal and mobile support shit he decided to abandon bootstrap. Mater of fact its the modal its his code. I'm not expert in frontend but I looked at the material design implementation its the same thing other than the class names. OHHH LAWD!3