Admin Access

Have you ever been in a position where you become the de-facto person who works with a certain tool, but are denied full admin access to that tool for no real reason?

Two years ago I was put on the Observability squad and quickly discovered it was my thing, implementing tracking and running queries on this third-party tool, building custom stuff to monitor our client-side successes and failures.

About a year ago I hit the point where if you asked anyone "Who is the go-to person for help/questions/queries/etc. for this tool", the answer was just me lol. It was nice to have that solid and clear role, but a year later, that's still the case, and I'm still not an admin on this platform. I've asked, in an extremely professional way armed with some pretty good reasons, but every time I'm given some lame non-answer that amounts to No.

As far as I'm aware, I'm the only dev on our team at all who uses custom/beta features on this site, but every time I want to use them I have to go find an admin and ask for an individual permission. Every time. At the end of 2020 it was happening once a month and it was so demoralizing hitting up people who never even log into this site to ask them to go out of their way to give me a new single permission.

People reach out to me frequently to request things I don't have the permissions to do, assuming I'm one of the 64 admins, but I have to DM someone else to actually do the thing.

At this point it feels very much like having to tug on the sleeve of a person taller than me to get what I need, and I'm out of ways to convince myself this isn't demoralizing. I know this is a pretty common thing in large companies, meaningless permissions protocols, and maybe it's because I came from IT originally that it's especially irritating. In IT you have admin access to everything and somehow nobody gets hurt lol-- It still blows my mind that software devs who make significantly more money and are considered "higher up" the chain (which i think is dumb btw) are given less trust when it comes to permissions.

Has anyone figured out a trick that works to convince someone to grant you access when you're getting stonewalled? Or maybe a story of this happening to you to distract me from my frustration?

"Hey guys we originally set the demo date to August 5th and thus far I have not seen any previews before that, what's going on here?"

Ok see, that is the kind of thing that I would take to me own lil broken heart IF:
1 It was coming from a product manager at where I work

2 He would never get any sort of updates or would just plain not know about us

3 He would be I dunno....fucking paying us?

This is the thing, a friend offered the chance to help him build a product for a business man somewhere down in the land of tacos. Being in a "fuck it" mood and not wanting to say no since it sounded interesting enough I said yes. The "owner" said that he would not be able to pay since he already had hired a team of developers before that did not deliver and as such he was instead offering a part of the company.....sounds familiar?

Not wanting to let my friend down, I told the owner that I would help just as long I get complete CTO power over the product and not crying about the stack being used or ME NOT GIVING THE PRODUCT MY FULL ATTENTION BECAUSE HE WAS NOT FUCKING PAYING.

He said ok.

Of course he did not like it, but he said ok.

He has been asking for the code, the platform, demos and a bunch of other shit which I continue to refuse since he has not offered me or my boy a copy of the legal documents that we require.

Him: "You will get them soon enough, I still need to see the product just to make sure everything is ok"

Me: "You wouldn't even know where to begin looking unless you have a third party that could verify the code, last time I checked I was to be the only one good for this"

Him: "Yeah and you and <friend> are, but I just need to see the product"

Me: "I send you videos and demos, sorry dude, but no binding document == no code. I know you think I am young, give me some fucking credit because this is not my first rodeo"

Him: "I am not trying to play you or anything, you can trust me"

Me: "No, not really. Talk to me about this when you get the documents"

Him: "Well its cuz this is taking too long...."

Me: "Tssss I know!!! It sucks right? Want a good product, built with all the bells and whistles and YOU DON'T WANT TO PAY? guess what dude, I do have a full time job, your product gets my minimal attention, right there at the bottom next to taking a shit, meaning that I will give your product the same time and attention as I would going to the throne. Aye don't feel that bad, I normally take about 1 hour on the shitter, you get that for fucking free."

To be fair ladies and gents I normally don't just explode on people like this. But I just can't fathom not paying someone for a rather large software product, with only a promise that "it will sell" and then telling them to hurry up.

Far as I am concerned this product will flop, but he seems to think it is the next big thing(of course).

He can go choke on some chode.

Fucking prick.

I took a project. Wild mix of php and html including db stuff and data processing. About 200 files, some 3000+ lines long with if else cases processed in another template/logic behemoth...

I wrote a js file included it at the footer of the monster and update dom + data via ajax on my own api implementation because I'm too afraid to write in any of those files.

I've been told its quality code and well documented