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Search - "why do humans exist"
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Why does almost everyone act as if the world they live in is perfect, or is supposed to be perfect?
This is about approaching IT infrastructures, but goes way beyond IT, into daily lives.
Daniel Kahneman wrote about the "Econs" - a mythical creature that behaves according to rules and rational thoughts, that everybody is guided by, as opposed to Humans, who are irrational, intuitive and emotional.
My beef is with a wider perception, beyond economical analysis, profit, investment and so on.
Examples:
Organization A uses a 15 year old system that is crappy beyond description, but any recent attempt to replace it have failed. Josh thinks that this is a crappy organization, any problem lies within the replacement of that system, and all resources should be devoted to that. Josh lives in a perfect world - where shit can be replaced, where people don't have to live with crappy systems. Josh is stupid, unless he can replace that old system with something better. Don't be Josh. Adapt to the fucking reality, unless you have the power to change it.
Peter is a moron who downloads pirated software with cracks, at the office. He introduced a ransomware that encrypted the entire company NAS. Peter was fired obviously, but Sylvia, the systems administrator, got off easily because Peter the moron was the scapegoat. Sylvia truly believes that it's not her fault, that Peter happened to be a cosmic overgrown lobotomized amoeba. Sylvia is a fucking idiot, because she didn't do backups, restrict access, etc. Because she relied on all people being rational and smart, as people in her imaginary world would be.
Amit finished a project for his company, which is a nice modern website frontend. Tom, the manager says that the website doesn't work with Internet Explorer 8, and Amit is outraged that Tom would even ask this, quoting that IE8 is a dinosaur that should've been euthanized before even hatching. Amit doesn't give a shit about the fact that 20% of the revenue comes from customers that use IE8, what's more important to him is that in his perfect imaginary world everybody uses new hardware and software, and if someone doesn't - it's their fault and that's final. Amit is a fucking asshole. Don't be like Amit.
React to the REAL world, not what you WANT the world to be. Otherwise you're one of them.
The real world can be determined by looking at all the fuck ups and bad situations, admit that they happen, that they're real, that they will keep happening unless you do something that will make them impossible to happen or exist.
Acting as if these bad things don't exist, or that they won't exist because someone would or should change it, is retarded.10 -
dev, ~boring
This is either a shower thought or a sober weed thought, not really sure which, but I've given some serious consideration to "team composition" and "working condition" as a facet of employment, particularly in regard to how they translate into hiring decisions and team composition.
I've put together a number of teams over the years, and in almost every case I've had to abide by an assemblage of pre-defined contexts that dictated the terms of the team working arrangement:
1. a team structure dictated to me
2. a working temporality scheme dictated to me
3. a geographic region in which I was allowed to hire
4. a headcount, position tuple I was required to abide by
I've come to regard these structures as weaknesses. It's a bit like the project management triangle in which you choose 1-2 from a list of inadequate options. Sometimes this is grounded in business reality, but more often than not it's because the people surrounding the decisions thrive on risk mitigation frameworks that become trickle down failure as they impose themselves on all aspects of the business regardless of compatibility.
At the moment, I'm in another startup that I have significantly more control over and again have found my partners discussing the imposition of structure and framework around how, where, why, who and what work people do before contact with any action. My mind is screaming at me to pull the cord, as much as I hate the expression. This stems from a single thought:
"Hierarchy and structure should arise from an understanding of a problem domain"
As engineers we develop processes based on logic; it's our job, it's what we do. Logic operates on data derived from from experiments, so in the absence of the real we perform thought experiments that attempt to reveal some fundamental fact we can use to make a determination.
In this instance we can ask ourselves the question, "what works?" The question can have a number contexts: people, effort required, time, pay, need, skills, regulation, schedule. These things in isolation all have a relative importance ( a weight ), and they can relatively expose limits of mutual exclusivity (pay > budget, skills < need, schedule < (people * time/effort)). The pre-imposed frameworks in that light are just generic attempts to abstract away those concerns based on pre-existing knowledge. There's a chance they're fine, and just generally misunderstood or misapplied; there's also a chance they're insufficient in the face of change.
Fictional entities like the "A Team," comprise a group of humans whose skills are mutually compatible, and achieve synergy by random chance. Since real life doesn't work on movie/comic book logic, it's easy to dismiss the seed of possibility there, that an organic structure can naturally evolve to function beyond its basic parts due to a natural compatibility that wasn't necessarily statistically quantifiable (par-entropic).
I'm definitely not proposing that, nor do I subscribe to the 10x ninja founders are ideal theory. Moreso, this line of reasoning leads me to the thought that team composition can be grown organically based on an acceptance of a few observed truths about shipping products:
1. demand is constant
2. skills can either be bought or developed
3. the requirement for skills grows linearly
4. hierarchy limits the potential for flexibility
5. a team's technically proficiency over time should lead to a non-linear relationship relationship between headcount and growth
Given that, I can devise a heuristic, organic framework for growing a team:
- Don't impose reporting structure before it has value (you don't have to flatten a hierarchy that doesn't exist)
- crush silos before they arise
- Identify needed skills based on objectives
- base salary projections on need, not available capital
- Hire to fill skills gap, be open to training since you have to pay for it either way
- Timelines should always account for skills gap and training efforts
- Assume churn will happen based on team dynamics
- Where someone is doesn't matter so long as it's legal. Time zones are only a problem if you make them one.
- Understand that the needs of a team are relative to a given project, so cookie cutter team composition and project management won't work in software
- Accept that failure is always a risk
- operate with the assumption that teams that are skilled, empowered and motivated are more likely to succeed.
- Culture fit is a per team thing, if the team hates each other they won't work well no matter how much time and money you throw at it
Last thing isn't derived from the train of thought, just things I feel are true:
- Training and headcount is an investment that grows linearly over time, but can have exponential value. Retain people, not services.
- "you build it, you run it" will result in happier customers, faster pivoting. Don't adopt an application maintenance strategy
/rant2