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Search - "wk151 rant"
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I think the worst work culture you can experience is nepotism and corruption in hierarchy. What do I mean? Well, this happened (and I think is still happening) in my last job. It was a huge logistic/delivery company. I was an intern, working as assistant developer of the only developer of the site. There was also a guy that was the technician, his assistant, a DBA and that's it.
Well, my partner and I were working on a system that managed almost all the operations of the company in this city.
Well, I supplied the dev two weeks when he was on vacation. I knew almost all the system. what happened? the manager from other city came with another Dev, and I'm not saying that I was an expert or something like that, but that dev from the other city was an incompetent. He couldn't even make a small GUI change without messing it all...
Guess what? The company paid him weekly round tickets to come and go from his city to ours (two hours of flight).
I was too disappointed I started searching another job. A week after getting my degree, I left my job and started in the one I am now. Before leaving, I asked my boss if there was a realistic chance to grow up. He answered no. To be honest, that didn't surprised me :/
The thing that makes me angry about this is that a lot of companies give chances to people that come from other cities, even if they don't know anything >:v
Oh, I almost forgot it: The last five months I was working there, they quit our office and send us to trailer-offices :/1 -
> Worst work culture you've experienced?
It's a tie between my first to employers.
First: A career's dead end.
Bosses hardly ever said the truth, suger-coated everything and told you just about anything to get what they wanted. E.g. a coworker of mine was sent on a business trip to another company. They had told him this is his big chance! He'd attend a project kick-off meeting, maybe become its lead permanently. When he got there, the other company was like "So you're the temporary first-level supporter? Great! Here's your headset".
And well, devs were worth nothing anyway. For every dev there were 2-3 "consultants" that wrote detailed specifications, including SQL statements and pseudocode. The dev's job was just to translate that to working code. Except for the two highest senior devs, who had perfect job security. They had cooked up a custom Ant-based build system, had forked several high-profile Java projects (e.g. Hibernate) and their code was purposely cryptic and convoluted.
You had no chance to make changes to their projects without involuntarily breaking half of it. And then you'd have to beg for a bit of their time. And doing something they didn't like? Forget it. After I suggested to introduce automated testing I was treated like a heretic. Well of course, that would have threatened their job security. Even managers had no power against them. If these two would quit half a dozen projects would simply be dead.
And finally, the pecking order. Juniors, like me back then, didn't get taught shit. We were just there for the work the seniors didn't want to do. When one of the senior devs had implemented a patch on the master branch, it was the junior's job to apply it to the other branches.
Second: A massive sweatshop, almost like a real-life caricature.
It was a big corporation. Managers acted like kings, always taking the best for themselves while leaving crumbs for the plebs (=devs, operators, etc). They had the spacious single offices, we had the open plan (so awesome for communication and teamwork! synergy effects!). When they got bored, they left meetings just like that. We... well don't even think about being late.
And of course most managers followed the "kiss up, kick down" principle. Boy, was I getting kicked because I dared to question a decision of my boss. He made my life so hard I got sick for a month, being close to burnout. The best part? I gave notice a month later, and _he_still_was_surprised_!
Plebs weren't allowed anything below perfection, bosses on the other hand... so, I got yelled at by some manager. Twice. For essentially nothing, things just bruised his fragile ego. My bosses response? "Oh he's just human". No, the plebs was expected to obey the powers that be. Something you didn't like? That just means your attitude needs adjustment. Like with the open plan offices: I criticized the noise and distraction. Well that's just my _opinion_, right? Anyone else is happily enjoying it! Why can't I just be like the others? And most people really had given up, working like on a production line.
The company itself, while big, was a big ball of small, isolated groups, sticking together by office politics. In your software you'd need to call a service made by a different team, sooner or later. Not documented, noone was ever willing to help. To actually get help, you needed to get your boss to talk to their boss. Then you'd have a chance at all.
Oh, and the red tape. Say you needed a simple cable. You know, like those for $2 on Amazon. You'd open a support ticket and a week later everyone involved had signed it off. Probably. Like your boss, the support's boss, the internal IT services' boss, and maybe some other poor sap who felt important. Or maybe not, because the justification for needing that cable wasn't specific enough. I mean, just imagine the potential damage if our employees owned a cable they shouldn't!
You know, after these two employers I actually needed therapy. Looking back now, hooooly shit... that's why I can't repeat often enough that we devs put up with way too much bullshit.3 -
My current company. It's locker room talk 24/7
I am a man. I don't mind sex, but my colleagues, and my boss, are talking like Trump was talking to Billy Bush in that bus. I am contemplating complaining to HR, who happens to join them in mentally undressing women and other lewd conversations, or handing in my resignation15 -
This was not exactly the worst work culture because the employees, it was because the upper level of the organization chart on the IT department.
I'm not quite sure how to translate the exact positions of that chart, but lets say that there is a General Manager, a couple of Area Managers (Infrastructure, Development), some Area Supervisors (2 or 3, by each area), and the grunts (that were us). Anyway, anything on the "Manager" was the source of all the toxicity on the department.
First and foremost, there was a lack of training for almost any employee. We were expected to know everything since day-1. Yes, the new employees had a (very) brief explanation about the technologies/languages were used, but they were expected to perform as a senior employee almost since the moment they cross the door. And forget about having some KT (Knowledge Transfer) sessions, they were none existent and if they existed, were only to solve a very immediate issue (now imagine what happened when someone quit*).
The general culture that they have to always say "yes" to the client/customer to almost anything without consulting to the development teams if that what was being asked to do was doable, or even feasible. And forget about doing a proper documentation about that change/development, as "that was needed yesterday and it needs to be done to be implemented tomorrow" (you know what I mean). This contributes to the previous point, as we didn't have enough time to train someone new because we had this absurd deadlines.
And because they cannot/wanted to say "NO", there were days when they came with an amount of new requirements that needed to be done and it didn't matter that we had other things to do. And the worst was that, until a couple of years (more or less), there was almost impossible to gather the correct requirements from the client/user, as they (managers) "had already" that requirement, and as they "know better" what the user wants, it was their vision what was being described on the requirements, not the users'...
And all that caused that, in a common basis, didn't have enough time to do all this stuff (mainly because the User Support) causing that we needed to do overtime, which almost always went unpaid (because a very ambiguous clause of the contract, and that we were "non-union workers"**). And this is my favorite point of this list, because, almost any overtime went unpaid, so basically we were expected to be working for free after the end of the work day (lets say, after the 17:00). Leaving "early" was almost a sin for the managers, as they always expected that we give more time to work that the indicated on the contract, and if not, they could raise a report to HR because the ambiguous clause allowed them to do it (among other childish things that they do).
Finally, the jewel of the crown, is that they never, but never acknowledge that they made a mistake. Never. That was impossible! If something failed on the things/systems/applications that they had assigned*** it was always our fault.
- "A report for the Finance Department is giving wrong information? It's the DBA's fault**** because although he manages that report, he couldn't imagine that I have an undocumented service (that runs before the creation the report) crashed because I modified a hidden and undocumented temporal table and forgot to update that service."
But, well, at least that's on the past. And although those aren't all the things that made that workplace so toxic, for me those were the most prominent ones.
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* Well, here we I live it's very common to don't say anything about leaving the company until the very last day. Yes, I know that there are people that leave their "2-days notice", but it's not common (IMHO, of course). And yes, there are some of us that give a 1 or 2-weeks notice, but still it's not a common practice.
** I don't know how to translate this... We have a concept called "trusted employee", which is mainly used to describe any administrative employee, and that commonly is expected to give the 110% of what the contract says (unpaid overtimes, extra stuff to do, etc) and sadly it's an accepted condition (for whatever reasons). I chose "non-union workers" because in comparison with an union worker, we have less protections (besides the legal ways) regarding what I've described before. Curiously, there are also "operative workers", that doesn't belong to an union, but they have (sometimes) better protections that the administrative ones.
*** Yes, they were in charge of several systems, because they didn't trust us to handle/maintain them. And I'm sure that they still don't trust in their developers.
**** One of the managers, and the DBA are the only ones that handle some stuff (specially the one that involves "money"). The thing that allows to use the DBA as scapegoat is that such manager have more privileges and permissions than the DBA, as he was the previous DBA2 -
so there was this issue regarding our company's system which tends to be a problem for sometime now, its a recurring issue caused by the data that the users needs to encode to the system
today another issue arised, our senior supervisor, not knowing that this issue was already recurring and there is already a documented step procedure on how to address it, suggested or come up with a another solution which would task one of our co-developer to push a temporary code to production during business hours just to accommodate the issue and rollback the code after
take note that its during business hours and more than a hundreds of branches of the company are using the said system
what was he thinking !!
thankfully one of our colleagues voiced out explaining that this issue was already recurring and already has a procedural solution, but still our brainy-know-it-all-stubborn-close-minded heck of a supervisor insisted that the solution has computational impact and still insisted that they push a temporary code to the production, what an idiot!!
fast forward our colleagues ended up standing their ground, even if our supervisor is highly doubtful at them, and executed the already established solution instead of pushing a temporary code to the production which was such a bullshit idea
damn those close minded people they shouldn't have reach that position in the first place!! -
Agency life where the dev department plays 3rd string to our Creative/Experience team and our Demand Gen team. Mainly because the leadership has no idea how to sell dev work?
Oh, and when dev work comes in, its on a super rushed/compressed time table where we've over-promised, and under-charged.
No margin on this project? Yeah, no shit cause you sold it for 50% of what we told you it would cost, dumb ass.2