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I accidently left log.debug("bollocks") ;
In an exception handler our customers log monitoring system picked it up and they questioned why and I quote here "why is there a spike in bollocks at 3am?"
That was an awkward conference call2 -
I swear to god, I'm going to track down the dipshit who just made my day hilariously painful.
So here I am, finishing up this project that's been going on for what feels like an eternity, when I get an email "why doesn't order X show up in this other system?".
I mean, it's a common thing they can take 15 minutes to push across, so the usual quick glance and what do you know, it's just sitting there as if it's waiting to be pushed through, than an hour later... it's still there, so I start digging, maybe a data issue, nope looks all good, customer details, payment details, products...
just another order, jump on the logs and all looks fi......... wait.... why does this postcode have 3 digits and not 4 , Australia has 4 digit postal codes fyi, looks at order again, 3 digits, look at log, 3....hold on why's it only 3 digits, checks code, handled as string... ok..... where the fuck would it drop a digit.... frontend requires 4 digits, validation requires 4 digits... how the fuck did you get 3 digits in... I can't see anything anywhere that logically makes sense for this🤔
Drops address into google and it's a postcode starting with 0.
Jumps on DB and the fucker is an int in the postcode table. For all you playing at home 0123 <> 123
I don't know if I should feel bad, or impressed, it's been 7 years since this table was created, and 7 years before someone managed to live in one of these parts of the country with a leading 0.
QA didn't spot this years ago,
No one tested this exact scenario,
The damn thing isn't even documented as a required delivery area, but here we are!
Kudos good sir, you broke it! 🤜 🤛
You sir may get your order now!11 -
Received a urgent email from a business client saying that the application we support is completely broken. Their staff said they used the app to send several submissions that day but they did not come through. This is a major issue as these submissions need to occur daily.
I understand that this is a priority so I immediately check everything. I test the app, the server, check the database. Everything seems fine, but there's no record of these submissions. Maybe it's the specific device that was used. I reply saying that everything seems to be in order. Can I please be provided with more information about what occurred? What time were the submissions sent?
Client replies saying that the submissions were definitely sent and that the staff swear by it.
I now know something is up, so I remote into the the devices in question and check the logs. The app was not even used that day! I've got them! Those liars!
I am now quite pissed off, but remain professional and reply saying that we log all app events and that the logs show that the app had not been used at all that day. Now they have to own up to their lie. Right?
Wrong. Client replies with: The issue has been fixed. Thanks.
Can you believe the bloody nerve? The client doesn't even have the decency to apologise but rather insinuates that it was all our fault.
Well I'm not having that. I reply: It is great that the app is functioning correctly. However, I believe it is important to understand the cause of the issue as to prevent it from occuring again.
Client: No reply.
Well, if you want to waste other people's time, here's the fat bill.
Moral of the story. Don't trust anything that the client says and for any issue, debug the user before doing anything else.2 -
This rant is about myself and anyone whos like me: using logs over a debugger
So, sometimes when I wanna quick check something or make sure, if and when something get's executed or I've ran into a Problem, I add a few log/print statements to check in console.
But I don't think about proper and helpful messages, since they aren't supposed to stay in code. So I often type what comes in my mind, like memes or song lyrics.
The last time this became a huge act, was Code review/ Prototype demonstration with Clients (which I didn't knew about, otherwise I would have removed them, I swear) and Boss and my Code printed "show bob and va...", "send nudes" and stuff... in loop... to stdout2
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