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Microsoft Dynamics CRM... may the designer's fingers turn into fish hooks and his testicles get infected with the fleas of a thousand camels!!!2
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Things that make you regret you are not a normal grunt in any other fucking job outside of software development...
Few years back we had the biggest customer ever close to signing contact with us (b2b). They had a CRM they wanted to connect to our CRM because their users didn't want to use IE with ActiveX anymore, the old software was a fucking RDP over IE to a server behind a VPN.
Boss brags how we can implement every API on Earth with our team and gets the contract signed. Technically not a lie but we agreed on a company meeting a few month prior to not implement each API for every customer but expose one ourselves because we had enough big customers on that one software to not want 100+ unique API connectors in our code.
So we apparently agreed to not only build our side of the API but also pay 2/3 of the bill of the other company for implement their shitty excuse of an API...
Fast forward a few month, talking to the other companies dev daily to get their API up and running, our part is long done. Finally get things set up and data flows... suddenly shit hits the fan. That shitty excuse of CRM can't expose the created and modified timestamps to the API. Webhooks never got implement and now we have no way of knowing which data changed because their side is completely passive.
Fast forward to a few weeks back. Still no solution. Shit is running, barely. Data inconsistency is low because everyone knows they should never change things in the old CRM because the changes might not be synced. (Only one indictor is a custom modified date on the main customer data that only updates if the main data was changed but there are 20+ different possible subsets. Can't get changes in subsets detected, like ever)
One fucking grunt updated 129 customer-profiles in the old CRM. Nothing was synced.
They still use the old shit for billing.
Their it-crowd-guy calls me up:
"Sorry but we need to generate the bills tomorrow and there seems to be some kind of desynchronization between the databases"
No shit? Someone did exactly what we told you not to do and now that one thing we warned you about happened but now it's our fault? Use the fucking force sync button we built for that purpose and that purpose alone. It will only take 7 days because that fucking SOAP API is slow as fuck and you have millions of datasets to sync...
Fml I might just try and jump out the window, sounds like a lot of fun in days like this.
tl;dr never implant against dynamics ax aif soap API if you want to keep some basic level of sanity2 -
Father of my IT director. He was good with VB6. Now he is abusing MS Dynamics by using it to just host custom html forms and his DB main working table (which just mimics the fields of the CRM entity he has created is edging on 300 fields. He reuses same entity for 10 different non related "applications" (custom html forms... just CRUD) so majority of rows in that table use up to 30 fields...2
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my company believes microsoft dynamics crm is the solution to all enterprise problems and they have used crm to build all manner of stuff it wasn't meant for. now we have bugs when users perform the slightest tasks..when people who dont know shit make tech decisions it always goes down south.2
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In my current role, most of the time i am supporting classic asp legacy apps which i absolutely dislike.
When i started the role i told them we have to rewrite the apps in .Net and they said sure sure.. Its been almost 2 years now yet it doesn't seem we are rewriting any time soon. Even if we did some people in the business want us to use Microsoft CRM dynamics.
Hence i am changing jobs. I am no fan of classic asp or Microsoft dynamics CRM for web application development2 -
I'm currently working on a dynamics CRM project which has been going on for almost a year, we're on week 19 of defect rectification brought on by a mixture of the clients abysmal testing and spec writing and the pain of debugging in Dynamics.
This project has left me emotionally and physically drained. I used to love where I worked and the guys I worked with but right now I'm the lowest I've felt in a long time.
I have autism and I really struggle with situations I have little control over, I also pride myself on being able to diagnose and fix problems quickly, I've been working on the same 2 bugs for the last 3 week's. I squashed one on Friday but this other one is persistent and I feel like it's killing me.
I've mentioned my low mood to my boss who could only say "It will be over soon". Well I was supposed to be transferred to a new none dynamics project in September, but yeah that didn't happen.
I really enjoy Angular and I've found this long project has caused my skills in it to rust to the point where even the most basic elements are a struggle.
I hate Dynamics and I hate the prospect of going in tomorrow and facing it again. -
!rant: Does anyone here work as a Microsoft Dynamics NAV developer of consultant? Or used to? I would really much like hear a little about what it involves on a daily basis, before jumping straight in...
Or if you work with ERP, CRM or BI in general I'd like a word with you. 😀
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