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Search - "not first tier support"
Lost my temper at one of our volunteer moderators the other day. We had to do a test using live data, our sysadmin warned him, but not far enough in advance and not really by the right channels. So that was on us. sorry not sorry. But so then he didn't believe us. He must be a geek too cuz he responded with some stupid math problem for me to solve, as if that would prove we work here and aren't hackers or scammers. I replied "how about if i just kick you out of your own group and delete your account, would that convince you?" And so I did. Asshole. Of course I had to apologize later and get a lecture from the boss, but it was kinda worth it.1