[Thursday afternoon on a call...]

Client: Before we get started, can you create a sitescape outlining all of the pages and sections of the new website?

Me: Sure! I'll go through the website and shoot you a full layout in xls format as soon as possible, that way you can easily make notes on what you want added, modified or removed.

[Two hours later...]

Client: Hey, did you build that sitescape yet?

Me: Actually, I've been on back-to-back calls with other clients.

Client: So when are you going to get it done?

Me: Well, I have to go through the current website in it's entirety, which I'm guessing is about 1,000 pages. I have to determine which pages work fine on their own, which need to be combined for better presentation and which should be removed due to redundancy. That's something that is tedious and takes some time to complete. That, in combination with having an existing work queue that I need to fit you within and being at the end of the work week, we're looking at Tuesday morning to have it ready.

Client: "Existing work queue"? This is ridiculous. We're paying you good money to make our project your only priority. If we wanted to wait days for work, we would have saved money and paid for a cheaper service. You're already gouging us as it is! If we don't get the sitescape by end of day Friday, we're going with another company.

Me: I would tell you that I'm sorry for the inconvenience, but I'm not. I'm not going to feed you a line to make you happy. I'm also not going to work on my days off just to rush something out to you. You hired us because you wanted things done right, not quickly. Your current website is the result of not focusing on quality, but by how fast you can deliver it. We don't work that way. We only build quality products.

By rushing your project, not only do we alienate our current clients, affecting our reputation, but we build product of less than the highest quality. That will upset you because it isn't perfect, and it reflects poorly on us to use it in our portfolio.

If you want to hire someone to pump out this project to your unrealistic deadlines, be our guest. But you paid a 50% non-refundable deposit, so not only will you lose money, but your end product will suffer.

I'm going to let you sleep on this. If you decide tomorrow that another direction is the way to go, we wish you luck. But please understand that if we conclude our business, we will no longer make ourselves available for your needs.

Please find the attached contracts you have signed, acknowledging the non-refundable deposit, as well as the project timeline and scope, of which a "sitescape" was never originally mentioned or blocked out for time.

I hope that tomorrow we can move forward in a more professional manner.

[Next morning...]

Client: My apologies for yesterday. We're just very anxious to get this started.

-----

Don't let clients push you around. Make them sign a contract and enforce it whenever necessary.

People going to the doctor: "I'm sick, and here are all my symptoms in detail."
People who have a problem with their cars: "My car don't work, here's everything I've noticed"
People who have a problem with computers: "COMPUTER DO NOT WORK, THANK YOU"

(From https://twitter.com/Metrokun/...)

*swats a fly at work*
"heh, debugging."
*audible sigh*

So my Girlfriend bought a new iPhone at Verizon today. Cool story, I know, but here's where it's gone from there.

Firstly her debit wouldn't run as credit, so we used mine but that's the least of it (but began it).

So she has 16,000 photos... Alot, sure, but not the issue. Obviously with that amount of data she wasn't about to reasonably use iCloud to back it up (understandable only by me) so she was confronted both by me and the Verizon employee about this issue to where we both (the Verizon employee and I) agreed that an iTunes backup/restore was the only way to preserve her data. She was confused. No worry, told her I had it handled and the Verizon employee agreed. Great. Yet we get home and begin the process. My girlfriend was not on the latest iOS (understandable given the battery scenario and she was on an iPhone 6) and this was ridiculous to her because she had to update in order to do the iTunes back up. Whatever, I brushed it off. Her phone was updated, and backed up... Which took a while but we are talking 30gb (of which she had no understanding of how much that was). After the back up we discovered her new phone wasn't working due to a bad sim, great, no problem we have the old one... But oh no. "I don't want that shitty old sim" she said. Uhmm what... I say, and say let me get an earring (to switch the Sims) and she gave one to me and as soon as I went to pop the tray, she had a fucking heart attack as if I was demolishing her phone. I talk her down, get it switched, get the phone to restore (slow process as she's complaining... 30gb mind you) and it works. She goes to bed. Comes back, texts aren't working. I say imessages or texts (now she has no idea) I troubleshoot, seems nothing's working, and that's okay Verizon must of reinstated the new sim and deactivated the old (fine). I switch them and it works. She proceeds to berate me about the SIM cards because she didn't want the 'old shitty one' (the one that got us to the place of a functioning phone).

Now everything works and she claims a Genius bar employee would of done this in minutes.

I (obviously) lose my shit, now I'm sleeping on the couch.

Im an IT professional / programmer..... this shit really ticked me off.

*Builds a web component for a client website*

CLIENT: I don't like it, can I have it a tiny bit over to the right more

ME: Taps the arrow key a few times making it look like I'm doing something.(Which actually does nothing)

Client: 👌Perfect

😂😂😂 Wut 😂😂😂

"My think isn't working!"
"Let me see."
*starts program, error message appears, clicks X*
"What was that?"
"Don't know, appears every time, I never read it."

LOL difference is clear