Digitization in germany be like:

I sent a doctor some documents via E-Mail and i just saw how they printed to documents, then scanned them and then threw them away.

I asked why?

They said the system where they need the documents only allows to directly scan documents from a scanner and doesn't allow PDFs....

I just can't

That much paper waste because i sent them an email with like 30 pages of documents.

Happy birthday, Dr. Nabil Ali!

Today’s Google Doodle celebrates Egyptian pioneer of Arabic language computing, Dr. Nabil Ali, on his 82nd birthday. Dr. Nabil Ali’s innovations in the field of computational linguistics propelled the Arab world into the Information Age by creating programs that enabled computers to understand Arabic in digital form.

Dr. Nabil Ali was born in Cairo on this day in 1938. Expressing an interest in art at a young age, Mohamed was inspired to apply his creative passion for visual aesthetics to the world of engineering. After obtaining his PhD in Aeronautical Engineering at Cairo University, he spent over 20 years working as an engineer with the Egyptian Air Force, as well as with various computer and electronics companies throughout the world.

For Dr. Nabil Ali, digitization of Arabic, with its complex linguistic rules and morphology, was a way to connect Arabic speakers with the world.

Over the course of his career, Dr. Nabil Ali published a number of papers, books, and technical reports in support of the developments he was making in the field of computational linguistics. His work won him several awards, including the prestigious Saudi Arabian award, the King Faisal Prize, in 2012—recognizing his pioneering contributions to the Arabic Language and Literature.

Just another big rant story full of WTFs and completely true.

The company I work for atm is like the landlord for a big german city. We build houses and flats and rent them to normal people, just that we want to be very cheap and most nearly all our tenants are jobless.
So the company hired a lot of software-dev-companies to manage everything.

The company I want to talk about is "ABI...", a 40-man big software company. ABI sold us different software, e.g. a datawarehouse for our ERP System they "invented" for 300K or the software we talk about today: a document management system. It has workflows, a 100 year-save archive system, a history feature etc.
The software itself, called ELO (you can google it if you want) is a component based software in which every company that is a "partner" can develop things into, like ABI did for our company.

Since 2013 we pay ABI 150€ / hour (most of the time it feels like 300€ / hour, because if you want something done from a dev from ABI you first have to talk to the project manager of him and of course pay him too). They did thousand of hours in all that years for my company.

In 2017 they started to talk about a module in ELO called Invoice-Module. With that you can manage all your paper invoices digital, like scan that piece of paper, then OCR it, then fill formular data, add data and at the end you can send it to the ERP system automatically and we can pay the invoice automatically. "Digitization" is the key word.

After 1.5 years of project planning and a 3 month test phase, we talked to them and decided to go live at 01.01.2019. We are talking about already ~ 200 hours planning and work just from ABI for this (do the math. No. Please dont...).

I joined my actual company in October 2018 and I should "just overview" the project a bit, I mean, hey, they planned it since 1.5 years - how bad can it be, right?

In the first week of 2019 we found 25 bugs and users reporting around 50 feature requests, around 30 of them of such high need that they can't do their daily work with the invoices like they did before without ELO.
In the first three weeks of 2019 we where around 70 bugs deep, 20 of them fixed, with nearly 70 feature requests, 5 done. Around 10 bugs where so high, that the complete system would not work any more if they dont get fixed.

Want examples?
- Delete a Invoice (right click -> delete, no super deep hiding menu), and the server crashed until someone restarts it.
- missing dropdown of tax rate, everything was 19% (in germany 99,9% of all invoices are 19%, 7% or 0%).

But the biggest thing was, that the complete webservice send to ERP wasn't even finished in the code.
So that means we had around 600 invoices to pay with nearly 300.000€ of cash in the first 3 weeks and we couldn't even pay 1 cent - as a urban company!

Shortly after receiving and starting to discussing this high prio request with ABI the project manager of my assigned dev told me he will be gone the next day. He is getting married. And honeymoon. 1 Week. So: Wish him luck, when will his replacement here?

Deep breath.
Deep breath.

There was no replacement. They just had 1 developer. As a 40-people-software-house they had exactly one developer which knows ELO, which they sold to A LOT of companies.

He came back, 1 week gone, we asked for a meeting, they told us "oh, he is now in other ELO projects planned, we can offer you time from him in 4 weeks earliest".

To cut a long story short (it's to late for that, right?) we fought around 3 month with ABI to even rescue this project in any thinkable way. The solution mid February was, that I (software dev) would visit crash courses in ELO to be the second developer ABI didnt had, even without working for ABI....

Now its may and we decided to cut strings with ABI in ELO and switch to a new company who knows ELO. There where around 10 meetings on CEO-level to make this a "good" cut and not a bad cut, because we can't afford to scare them (think about the 300K tool they sold us...).

01.06.2019 we should start with the new company. 2 days before I found out, by accident, that there was a password on the project file on the server for one of the ELO services. I called my boss and my CEO. No one knows anything about it. I found out, that ABI sneaked into this folder, while working on another thing a week ago, and set this password to lock us out. OF OUR OWN FCKING FILE.
Without this password we are not able to fix any bug, develop any feature or even change an image within ELO, regardless, that we paid thausend of hours for that.

When we asked ABI about this, his CEO told us, it is "their property" and they will not remove it.
When I asked my CEO about it, they told me to do nothing, we can't scare them, we need them for the 300K tool.

No punt.
No finish.

Just the project file with a password still there today

So I love how for the last what now, 20 years companies that don't seem to have the most obvious sources of income build huge data servers, and make the general public push to digitization and lack of physical ownership *cough google cough* and then they, after encouraging dependency for storage say 'yeah well, we're going to press the reset button anyone who is being detained for 2 years or so or eating dogshit in the street by deleting all the photos attached to an account that is not logged into for that long'..... seriously.

So I developed a tool to download everything.. a few times now. Why should I have to hop from one foot to the other so much ? Thats what I'm asking.

I tell you, for such a rich company their api's are very poorly documented and there is so much goddamn documentation that is competing with other versions.

German public service digitization. Websites celebrating the new "digital functionality" of the federal ID card, but if you need to prolong the actual card, you have to visit a public administration center in person, no way to prove your existing valid ID in a zoom meeting although that's de-facto standard accepted even when opening a bank account, plus they have all of my data so they should know I have a valid ID and they could just send the new one to my postal address.
So I have to appear in person at their offices, so I need an appointment, but in times of covid pandemic, appointments are rare and only offered on a day-to-day basis in my hometown, that's why I have to visit their online appointment web app at 7 a.m. in the morning to grab one of the few appointments when they are released.
Don't tempt me to write a script that squats all the other appointment slots to resell at the highest prices...

Situation reminds of the times when it was even harder to get a vaccination against covid, and the media kept reporting about the minority that refused to get vaxxed, so they didn't have to admit there wasn't enough vaccine anyway.

This rant is not about politics, it's about the failure of bureaucracy, but if it was about politics, I would just quote Rezo that it shows who had governed this state for sixteen years.

When I rant about German internet connectivity, people usually reply that the web is much better in Taipeh, Bangalore or Guadalajara, so I can still have some hope that it's not all of the world that's totally lost.

So give me some hope, folks.

this is the third tape deck ive bought and the only one that gives any good quality bass/treble adjustment

Not an interview question but their logic:
On my first and only interview so far, i've apllied for a job in digitization department in our city library. They saw in my CV that i had some knowledge of digital electronics, so they've connected the dots and realized that that makes me perfect for the digitization work
There is absolutely nothing similar between those fields.

Moral of the story: take all the classes kids, you never know...

ELSTER, Germany's federal tax office online service seemed to be one of the few examples of successful digitization. But don't wait until the last minute for tax declarations online when everybody else has the same idea and federal ELSTER server slows down and throws a lot of exceptions turning into a federal point of failure today.