The way 90% of the population wears their face masks really explains a lot about their approach to using software, apps & websites as well.

I feel like giving up.

I am not a developer for the salary, or just to solve analytical puzzles. Those are motivators, but my main drive is to make the world more comfortable and enjoyable, better optimized, build ethical services which bring happiness into people's lives. I want to improve society, even if it's just a tiny bit.

But if users invest absolutely zero percent of their limited brain capacity into understanding a product that already has a super-clean design and responds with helpful validation messages...

...why the fuck bother.

I used to think of the gap between technology and tech-incompetent people as an optimization problem.

As something which could be fixed by spending a fortune on UX research. Write tests, hire QA employees, decrease tech debt, create a bold but unified & simple design.

But the technologically incompetent just get more entitled with every small thing you simplify.

It's never fucking fool-proof enough.

Why can't I upload a 220MB PDF as profile picture? Why doesn't the app install on my 9 year old Android Froyo phone? Why can't I sign up if my phone number contains a  U+FFFC? Why does this page load so slowly from my rural concrete bunker in East Ukraine? WHY DO I HAVE PNEUMONIA, HOW DID I GET INFECTED EVEN THOUGH I WAS WEARING A MOUTH MASK ON MY FOREHEAD?

This is why I ran away from Frontend, to Backend, to DBA.

If I could remove myself further from the end user, I would.

At least I still have a full glass of tawny port and a huge database which needs to be normalized & migrated.

Fuck humans, I'm going to hug a server.

I think the weekly rants just exist because @dfox & @trogus got banned from stackoverflow and they still have questions.

When it comes to learning cutting edge tech... Go build already!

I found Rust intimidating.

I read the first few pages of the official book, got bored, gave up.

Few months later, decided to write a "simple" tool for generating pleasing Jetbrains IDE color schemes using Rust. I half-finished it by continuously looking up stuff, then got stuck at some ungoogleable compiler error.

Few months later I needed to build a microservice for work, and against better judgement gave Rust a try in the weekend. Ended up building an unrelated library instead, uploaded my first package to crates.io.

Got some people screaming at me that my Rust code sucked. Screamed back at them. After lots of screaming, I got some helpful PRs.

Eventually ended up building many services for work in Rust after all. With those services performing well under high load and having very few bugs, coworkers got interested. Started hiring Rust engineers, and educating interested PHP/JS devs.

Now I professionally write Rust code almost full-time.

Moral of the story:

Fuck books, use them for reference. Fuck Udemy (etc), unless you just want to 2x through it while pooping.

Learning is something you do by building a project, failing, building something else, falling again, building some more, sharing what you've made, fighting about what you've built with some entitled toxic nerds, abandoning half your projects and starting twelve new ones.

Reading code is better than reading documentation.

Listening to users of your library/product teaches you more than listening to keynote speakers at conferences.

Don't worry about failures, you don't need to deliver a working product for it to be a valuable experience.

Oh, and trying to teach OTHERS is an excellent method to discover gaps in your knowledge.

Just get your fucking hands dirty!

Call me old-fashioned, but... I kinda liked it back in the day, when Microsoft made proprietary software, the Community made free software and everyone's "cui bono" was quite easy to answer - even those corporations involved in FLOSS did have a clear way to finance themselves.

Now, we have Microsoft coming into open source, seemingly making projects better and offering more and more "free" stuff.

You know.

"Free" Windows 10.
"Free" SaaS Office.
"Free" "Private" Repos on Github.

In general - what happened to clear and concise "I give you money, you give me stuff" capitalism like we had it in the 2000s?

I'd rather pay 20 bucks for a game on Steam than get it "free" and with ads or microtransactions - yet, many games, especially mobile, don't even offer me that option. It wouldn't be that hard now, would it?

The same goes for software. That Canonical would need to fuck their users over after Ubuntu One went to shit was obvious - they didn't offer the kind of commercial/enterprise OS'es that Redhat or SuSE sell.

What people seem to forget is that everyone needs to make a profit somehow. You don't get "free" stuff. Even the volunteers in the Open Source Community get something out of it - an opportunity to pad their CV at least, if nothing else.

Nowadays, software manufacturers have the same legitimacy as the "free" financial "advisors" you find at banks - and who could be dumb enough to trust them? Oh yeah: Almost the entire fucking society is who.

But then again, sell something and noone will want it - because they all want it for free, with annoying, privacy-invading ads or with equally annoying microtransactions, or financing based on commission - so you don't only pay ONCE, you pay until you realize you got fucked over and quit.

Capitalism used to work until all those idiots stepped in. How the fuck don't people realize that there's no free lunch in life? When have we stopped being functional people and turned into idiots.

Even worse: Those idiots think that they're entitled to something! They, who volunteered to become merchandise instead of customers, think that they have rights! Do cattle have rights? Nope. They get their "free" hay everyday and I get to buy beef, that's how it works. Moo!

Hell, they are surprised when they get fucked over by bank salespeople or their data stolen by corporations, intelligence agencies or something... What did they expect, goodwill?

Can we please make Adam Smith mandatory reading in school?! I mean, give people a chance to understand capitalism? The nonexistent "goodwill" of traders in general?

I'm starting to get sick of people calling out js for being what it is, a terrible pile of shit, without taking any effort learning the language. just because you wrote an app in java or python doesn't mean you're entitled to a free certificate in any language with a name that makes it sound easier.

in fact, I'd claim that for an experienced programmer, Java is much easier to pick up than JavaScript.

but, if all you want to do is sit here and complain, and you can find no joy in reading pages on end of documentation... well then, the only thing you're missing out on is the biggest fucking platform of the world. so don't worry I guess. it'll be fine. right? eventually the users will see that the web is just a nuisance for developers and they'll all start using native apps...

A user calls me an hour after I'm supposed to have logged off.
"Hey, ahh, like, something is not good with, like, some thing"
Oh, snap! What happened?
"There is, like, this report, and it's, like, not right?"
Oh, the report is showing wrong data? Let me try to get a fresh version and...
"No, like,the data is right, but, like, there is many reports and , like, should be only one?"
Oh, you mean the report consolidation feature? It should only happen if the reports are fully compatible, and since it's automatic if the reports are not already grouped it means that they cannot be grouped. Probably due to this shopping season, we've seen a high uptick in demand.
"But, like, it should be, like, one! If not I will have to type in each report, like, by hand! I usually talk to this guy XYZ and he, like, does something that I, like, have no idea what it is. Can you call him up?"
(The dude the user mentioned logged off hours ago, and is in a different timezone. It's now about 11PM for him.)
It might not be possible. The system should add observations to each report it cannot consolidate. What do those say?
(the user takes two seconds to respond. I don't think they checked anything)
"It doesn't say anything. Can you cal XYZ, please?"
...

Shit, why do people wait until the last few hours of the last day of the month to do something that should have been done days ago and then demand that everybody everywhere just adjust to their late-ass schedule?
And then to demand I wake up a hardworking dev because someone is to lazy to use the system as it was custom designed for them? Because it had no problems but just wasn't making all things easy?

That's why users have to pay - they don't pay us to code, they pay us to put up with their bullshit.

Expecting Youtube to provide ad-less and free version is either naivete or sense of entitlement. Regardless, you are entitled to nothing.

I am not talking about ad-block users, so lower down your pitchforks. As long as many more people watch with ads, adblock will not hurt anyone that mich.

Some users just can't be bothered with updating an app, but will take the time to leave a bitching 1 star review for bugs/features that have been fixed weeks ago. Also, who the hell taught them to report issues through reviews instead of writing an email?

Entitled little fucks!

To be fair, these type of users are outnumbered by all the nice ones, so it's all good, but it still pisses me off! :D