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Search - "hr isn't going to be happy"
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Story of my most useless meeting?
Too many to mention. Here's one. Years ago a new HR associate was specifically hired to better engage the workforce. About once a week, she conducted about an hour to two hour meetings which consisted of every 'touchy-feely' idea you could think of. I swear any day I was going to walk into a meeting and do the "fall back into your partner" trust exercises.
One particular meeting, 'Betty' engaged us with the topic of what keeps us motivated, and I was a little more annoyed than usual because I was behind on a system critical project and these meetings were mandatory.
User1: "Knowing I make customer satisfaction my number one priority."
User2: "The strong sense of accomplishment I feel by doing my best"
Me: "Money"
<you could almost hear Betty's gasp>
Betty: "Oh, no, money shouldn't be the motivator. Money is like icing on the cake. Tell us what keeps you happy and engaged."
<other users nod their heads in engagement>
Me: "Again, money."
User3: "I can't...ugh..I don't believe..oh..why would you say that? I think being part of such a great team is payment enough."
<more nodding of heads>
Me: "Do you work for free? I don't. None of us do. Would any of you keep doing your jobs here if you weren't getting paid?"
Betty: "That is really not the point of this meeting."
Me: "Sure it is. I'll bet if Order Taking starting providing bonuses for positive after-call surveys, employee satisfaction would go through the roof. Anyone else like that idea?"
Betty: "Your attitude isn't helping this discussion. Lets move on."
Me: "Lets not. In 20?? the Gartner group performed a study where they 'discovered' the primary motivator for employees was money. You want employees to perform better, you pay them. It is really that simple."
<I could see the looks of "Its OK to speak my mind?" and others wanting to speak up>
Betty: "Moving on. Lets go over the company core values again and discuss how they enrich our lives at work and at home."
I kept quiet for the rest of the meeting.
The poop hit the fan, and my boss pulls me into a conference room
Boss: "Betty is really pissed at you. She went directly to the VP of HR"
Me: "Good. Does this mean I don't have to attend the enrichment meetings?"
Boss: "Yea, that was her idea of punishment. Lucky bastard."8 -
Have a client that has a very, very large format printer (think billboards). It's on their network as just another printer, with no special security because everyone "knows" never to print to it....except the new employee who printed her direct-deposit info to it. Got about ten feet(!) into the job before someone realized it wasn't an authorized job.5
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Story Time!
Tittle: About Larry.
Fun Game: Tell me if / when in this story you know the plot twist.
Setting: Years ago, non coding job.
I work with Larry a lot, Larry works remote. In technical terms Larry is senior to me and I escalate some technical issues that get assigned to Larry. I've never met Larry in person.
Larry can be hard to work with, but he's plenty good at his job and I don't mind his prickly side. Sometimes it takes telling Larry something a few times before it sinks it, but that's not a big deal. Sometimes it seems like Larry doesn't remember his cases entirely, but he has a lot of cases. Also Larry has good reason for how he works considering the land of scubs who usually escalate to him without any thought / effort.
Larry's escalation team is short staffed and they're trying to hire folks, but that's been like that forever.
So one day I get an email that Larry is going to be out of the office for a few weeks. Nothing unusual there.
My current case that I share with Larry sort of floats in limbo for a while. The customer is kinda slow to respond anyhow and there's nothing that I need Larry for.
Finally I get automated notice that my case has had a new escalation engineer. Laura. Laura is much more positive and happy compared to Larry. Understandably Laura isn't up to date on the case so we go back and forth with some emails and notes in the case.
The case is moving along just fine, we're making progress, but it's slow because of the customer's testing procedures. Then we hit a point where this customer's management pushes on sales for a solution (this customer's management is known for doing this rando like for no reason).
Down the management chain it goes and everyone wants a big conference call to get everyone up to date / discuss next steps (no big deal).
Now I really don't want to do this with Laura and throw her into the deep end with this customer, she doesn't have the background and I'd rather do this call with Larry & Me & Laura. Also according to the original email Larry is due back soon.
I start writing an email to Laura about "Let's try to schedule this for when Larry gets back."
Then I stop ... I don't really know why I stop but when it is a "political case" I want some buy in on next steps from management so I go talk to my manager.
-Plot Twist Incoming-
Long story short, my manager says:
"Laura IS Larry..."
O
M
G
I had no idea. Nobody told me, nobody told ANYBODY, (except a couple managers).
Back up a few months Larry apparently went to his managers and told them he was going to transition, surgery and all, in a few months.
Managers wondering how to address this went to HR and some new hire very young to be a manager HR manager drone logiced out in her bonkers head that "Well it shouldn't matter so don't tell anyone."
ARE YOU FUCKING KIDDING ME!!??
Thank god I didn't send that email...
I did send an email to Laura explaining that I had no idea and hoped I didn't say anything stupid. She was very nice about it and said it was all good.
After that incident made the management rounds (management was already fuming about being told not to tell anyone) things came to another critical point.
Laura was going to visit the company HQ. Laura had been there before, as Larry, everyone knew her as Larry... nobody (outside some managers) knew Laura was Larry either. With nobody knowing shit Laura was going to walk in and meet everyone ...
One manager at HQ finally rebelled and held a meeting to tell his people. He didn't want Laura walking in and someone confused, thinking it was a joke or something horrible happening.
HR found out and went ballistic. They were on a rampage about this other manager, they wanted to interview me about how I found out. I told HR to schedule their meeting through my manager (I knew they didn't want my manager to know they were sniffing around).
Finally the VP in our department called up the HR head and asked WTF was going on / kind of idiots they had over there (word has it legal and the CEO were on the call too).
HR had a change in leadership and then a couple weeks later there were department wide meetings on how to handle such situations and etc.27