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Search - "myboss"
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Some days I feel like I work in a different universe.
Last night our alerting system sent out a dept. wide email regarding a high number of errors coming from the web site.
Email shows the number of errors and a summary of the error messages.
Ex. 60 errors
59 Object reference not set to an instance of an object
1 The remote server returned an unexpected response: (413) Request Entity Too Large
Web team responds to the email..
"Order processing team's service is returning a 413 error. I'll fill out a corrective action ticket in the morning to address that error in their service. "
Those tickets are taken pretty seriously by upper mgmt, so I thought someone on the order processing team would point out the 1 error vs. 59 (coming from the web team's code).
Two hours go by, nobody responds, so I decide to jump into something that was none of my business.
"Am I missing something? Can everyone see the 59 null reference exceptions? The 413 exception only occurred once. It was the null reference exceptions that triggered the alert. Looking back at the logs, the site has been bleeding null reference exceptions for hours. Not enough for an alert, but there appears to be a bug that needs to be looked into."
After a dept. managers meeting this morning:
MyBoss: "Whoa..you kicked the hornets nest with your response last night."
Me: "Good. What happened?"
<Dan dept VP, Jake web dept mgr>
MyBoss: "Dan asked Jake if they were going to fix the null reference exceptions and Jake got pissed. Said the null reference errors were caused by the 413 error."
Me: "How does he know that? They don't log any stack traces. I don't think those two systems don't even talk to one another."
<boss laughs>
MyBoss:"That's what Dan asked!..oh..then Jake started in on the alert thresholds were too low, and we need to look into fixing your alerting code."
Me: "What!? Good Lord, tell me you chimed in."
MyBoss: "Didn't have to. Dan starting laughing and said there better be a ticket submitted on their service within the next hour. Then Jake walked out of the meeting. Oh boy, he was pissed."
Me: "I don't understand how they operate over there. It's a different universe.
MyBoss: "Since the alert was for their system, nobody looked at the details. I know I didn't. If you didn't respond pointing out the real problem, they would have passed the buck to the other team and wasted hours chasing a non-existent problem. Now they have to take resources away from their main project and answer to the VP for the delay. I'm sure they are prefixing your name right now with 'that asshole'"
Me: "Not the first, won't be the last."2 -
From a design meeting yesterday:
MyBoss: "The estimate hours seem low for a project of this size. Is everything accounted for?"
WebDev1: "Yes, we feel everything for the web site is accounted for."
-- ding ding...my spidey sense goes off
Me: "What about merchandising?"
MerchDevMgr: "Our estimate pushed the hours over what the stakeholders wanted to spend. Web department nixed it to get the proposal approved."
MyBoss: "WTF!? How the hell can this project go anywhere without merchandising entering the data!?"
WebDev2: "Its fine. We'll just get the data from merchandising and enter it by hand. It will only be temporary"
Me: "Temporary for who? Are you expecting developers to validate and maintain data?"
WebDev1: "It won't be a big deal."
MyBoss: "Yes it is! When the data is wrong, who are they going to blame!?"
WebDev1: "Oh, we didn't really think of that."
MerchDevMgr: "I did, but the CEO really wants this project completed, but the Web VPs would only accept half the hours estimated."
Me: "Then you don't do it. Period. Its better to do it right the first time than half-ass. How do think the CEO will react to finding out developers are responsible for the data entry?"
MerchDevMgr: "He would be pissed."
MyBoss: "I'm not signing off on this design. You can proceed without my approval., but I'll make a note on the document as to why. If you talk to Eric and Tom about the long term implications, they'll listen. At the end of the day, the MerchVPs are responsible to the CEO."
WebDev1: "OK, great. Now, the database, it should be SQLServer ..."
I checked out after that...daydreamed I was a viking.1 -
Automatic email for time after 19 clock:
if (sender == MyBoss)
{
Mail.Respond("Get the hell out of my personal life, you have to wait for tomorrow you bastard.\n
Best regards.")
}8 -
Worst thing you've seen another dev do? Here is another.
Early into our eCommerce venture, we experienced the normal growing pains.
Part of the learning process was realizing in web development, you should only access data resources on an as-needed basis.
One business object on it's creation would populate db lookups, initialize business rule engines (calling the db), etc.
Initially, this design was fine, no one noticed anything until business started to grow and started to cause problems in other systems (classic scaling problems)
VP wanted a review of the code and recommendations before throwing hardware at the problem (which they already started to do).
Over a month, I started making some aggressive changes by streamlining SQL, moving initialization, and refactoring like a mad man.
Over all page loads were not really affected, but the back-end resources were almost back to pre-eCommerce levels.
The main web developer at the time was not amused and fought my changes as much as she could.
Couple months later the CEO was speaking to everyone about his experience at a trade show when another CEO was complementing him on the changes to our web site.
The site was must faster, pages loaded without any glitches, checkout actually worked the first time, etc.
CEO wanted to thank everyone involved etc..and so on.
About a week later the VP handed out 'Thank You' certificates for the entire web team (only 4 at the time, I was on another team). I was noticeably excluded (not that I cared about a stupid piece of paper, but they also got a pizza lunch...I was much more pissed about that). My boss went to find out what was going on.
MyBoss: "Well, turned out 'Sally' did make all the web site performance improvements."
Me: "Where have you been the past 3 months? 'Sally' is the one who fought all my improvements. All my improvements are still in the production code."
MyBoss: "I'm just the messenger. What would you like me to do? I can buy you a pizza if you want. The team already reviewed the code and they are the ones who gave her the credit."
Me: "That's crap. My comments are all over that code base. I put my initials, date, what I did, why, and what was improved. I put the actual performance improvement numbers in the code!"
MyBoss: "Yea? Weird. That is what 'Tom' said why 'Sally' was put in for a promotion. For her due diligence for documenting the improvements."
Me:"What!? No. Look...lets look at the code"
Open up the file...there it was...*her* initials...the date, what changed, performance improvement numbers, etc.
WTF!
I opened version control and saw that she made one change, the day *after* the CEO thanked everyone and replaced my initials with hers.
She knew the other devs would only look at the current code to see who made the improvements (not bother to look at the code-differences)
MyBoss: "Wow...that's dirty. Best to move on and forget about it. Let them have their little party. Let us grown ups keeping doing the important things."8