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Best part about the covid19 manufactured crisis?
Liquor stores deliver. Worst part about liquor stores delivering? Needing to use their shoddy websites.
I've been using a particular store (Total Wines) since they're cheaper than the rest and have better selection; it's quite literally a large warehouse made to look like a store.
Their website tries really hard to look professional, too, but it's just not. It took me two days to order, and not just from lack of time -- though from working 14 hour days, that's a factor.
Signing up was difficult. Your username is an email address, but you can't use comments because the server 500s, making the ajax call produce a wonderfully ambiguous error message. It also fades the page out like it's waiting on something, but that fade is on top of the error modal too. Similar error with the password field, though I don't remember how I triggered it.
Signing up also requires agreeing to subscribe to their newsletter. it's technically an opt-in, but not opting-in doesn't allow you to proceed. Same with opting-in to receiving a text notification when your order is ready for pickup -- you also opt-in to reciving SMS spam.
Another issue: After signing up, you start to navigate through the paginated product list. Every page change scrolls you to the exact middle of the next page. Not deliberatly; the UI loads first, and the browser gets as close as it can to your previous position -- which was below that as the pagination is at the bottom -- and then the products populate after. But regardless of why, there is no worse place to start because now you must scroll in both directions to view the products. If it stayed at the very bottom, it would at least mean you only need to scroll upwards to look at everything on the page. Minor, but increasingly irritating.
Also, they have like 198 pages of spirits alone because each size is unique entry. A 50ml, 350ml, 500ml, 750ml, 1000ml, and 1750ml bottle of e.g. Tito's vodka isn't one product, it's six. and they're sorted seemingly randomly. I think it's by available stock, looking back.
If you fancy a product, you can click on it for a detail page. Said detail page lists the various sizes in a dropdown, but they're not sorted correctly either, and changing sizes triggers a page reload, which leads to another problem:
if you navigate to more than a few pages within a 10 or so second window, the site accuses you of using browser automation. No captcha here, just a "click me for five seconds" button. However, it (usually) also triggers the check on every other tab you have open after its next nagivation.
That product page also randomly doesn't work. I haven't narrowed it down, but it will randomly decide to start failing, and won't stop failing for hours. It renders the page just fine, then immediately replaces it with a blank page. When it's failing, the only way to interact with the page is a perfectly-timed [esc], which can (and usually does) break all other page functionality, too. Absolutely great when you need to re-add everything from a stale copy of your signed-out cart living in another tab. More on that later. And don't forget to slow down to bypass the "browser automation" check, too!
Oh, and if you're using container tabs, make sure to open new tabs in the SAME container, as any request from the same IP without the login cookie will usually trigger that "browser automation" response, too.
The site also randomly signs you out, but allows you to continue amassing your cart. You'd think this is a good thing until you choose to sign in again... which empties your cart. It's like they don't want to make a sale at all.
The site also randomly forgets your name, replacing it with "null." My screen currently says "Hello, null". Hello, cruft!
It took me two days to order.
Mostly from lack of time, as i've been pulling 14 hour shifts lately trying to get everything done. but the sheer number of bugs certainly wasted most of what little time i had left. Now I definitely need a drink.
But maybe putting up with all of this is worthwhile because of their loyalty program? Apparently if you spend $500, you can take $5 off your next purchase! Yay! 1%! And your points expire! There are three levels; maybe it gets better. Level zero is for everyone; $0 requirement. There are also levels at $500 and $2500. That last one is seriously 5x more than the first paid level. and what does it earn you? A 'free' magazine subscription, 'free' classes (they're usually like $20-$50 iirc), and a 'free' grab bag (a $2.99 value!) twice per month. All for spending $2500. What a steal. It reminds me of Candy Crush's 3-star system where the first two stars are trivial, and the third is usually a difficult stretch goal. But here it's just thinly-veiled manipulation with no benefit.
I can tell they're employing some "smarketing" people with big ideas (read: stolen mistakes), but it's just such a fail.
The whole thing is a fail.9
TLDR: crappy api + idiot ex client combo rant // devam si duška
I saw a lot of people bitching about APIs that don't return proper response codes and other stuff..
Well let me tell you a story. I used to work on a project where we had to do something like booking, but better..crossbreed with the Off&Away bidding site (which btw we had to rip off the .js stuff and reverse engineer the whole timer thingy), using free versions of everything..even though money wasn't an issue (what our client said). Same client decided to go with transhotel because it was sooooo gooood... OK? Why did noone heard of them then?
Anyhow, the api was xml based.. we had to send some xml that was validated against a schema, we received another that was supposed to be validated againts another schema.. and so on and so on..
The API docs were nonexistent.. What was there, was broken English or Spanish.. Even had some comments like Add This & that to chapter xy.. Of course that chapter didn't even exist yet. :( And the last documentation they had, was really really old..more than a year, with visible gaps, we got the validation schemas not even listed in the docs, let alone described properly.
Yaaay! And that was not everything.. besides wrong and missing data, the API itself caused the 500 server error whenever you were no longer authenticated.
Of course it didn't tell you that your session was dead.. Just pooof! Unhandled crap everywhere!
And the best part?! We handled that login after inspecting what the hell happened, but sent the notification to the company anyways.. We had a conf call, and sent numerous emails explaining to them what a 'try catch' is and how they should handle the not authenticated error <= BTW they should have had a handled xml response for that, we got the schema for it! But they didn't. Anyhow, after two agonizing days talking back and forth they at least set up the server to be available again after the horrified 500 error. Before, it even stopped responding until reset (don't ask me how they managed to do that).
Oh yeah, did I mention this was a worldwide renown company?! Where everybody spoke/wrote English?! Yup, they have more than 700 people there, of course they speak English! <= another one of my ex clients fabulous statements... making me wanna strangle him with his tie.. I told him I am not talking to them because no-one there understood/spoke English and it would be a waste of my time.. Guess who spent almost 3 hours to talk to someone who sounded like a stereotypical Indian support tech guy with a flue speaking Italian?! // no offence please for the referenced parties!!
So yeah, sadly I don't have SS of the fucked up documentation..and I cannot post more details (not sure if the NDA still holds even though they canceled the project).. Not that I care really.. not after I saw how the client would treat his customers..
Anywayz I found on the interwebz some proof that this shitty api existed..
picture + link: https://programmableweb.com/api/...
SubRant: the client was an idiot! Probably still is, but no longer my client..
Wanted to store the credit card info + cvc and owner info etc.. in our database.. for easier second payment, like on paypal (which he wanted me to totally customize the payment page of paypal, and if that wasn't possible to collect user data on our personalized payment page and then just send it over to paypal api, if possible in plaintext, he just didn't care as long as he got his personalized payment page) or sth.... I told the company owner that they are fucking retards if they think they can pull this off & that they will lose all their (potential) clients if they figure that out.. or god forbid someone hacked us and stole the data.. I think this shit is also against the law..
I think it goes without saying what happened next.. called him ignorant stupid fucktard to his face and told him I ain't doing that since our company didn't even had a certificate to store the last 4 numbers.. They heard my voice over the whole firm.. we had fish-tank like offices, so they could all see me yelling at the director..
Guess who got laid off due to not being needed anymore the next day?! It was the best day of my life..so far!! Never have I been happier to lose my job!!
P.S. all that crap + test + the whole backand for analysis, the whole crm + campaign emails etc.. the client wanted done in 6 months.. O.o
P.P.S. almost shat my pants when devRant notified my I cannot post and wanted to copy the message and then everything disappeard.. thank god I have written this in the n++ xD11
So ok here it is, as asked in the comments.
Setting: customer (huge electronics chain) wants a huge migration from custom software to SAP erp, hybris commere for b2b and ... azure cloud
Timeframe: ~10 months….
My colleague and me had the glorious task to make the evaluation result of the B2B approval process (like you can only buy up till € 1000, then someone has to approve) available in the cart view, not just the end of the checkout. Well I though, easy, we have the results, just put them in the cart … hmm :-\
The whole thing is that the the storefront - called accelerator (although it should rather be called decelerator) is a 10-year old (looking) buggy interface, that promises to the customers, that it solves all their problems and just needs some minor customization. Fact is, it’s an abomination, which makes us spend 2 months in every project to „ripp it apart“ and fix/repair/rebuild major functionality (which changes every 6 months because of „updates“.
After a week of reading the scarce (aka non-existing) docs and decompiling and debugging hybris code, we found out (besides dozends of bugs) that this is not going to be easy. The domain model is fucked up - both CartModel and OrderModel extend AbstractOrderModel. Though we only need functionality that is in the AbstractOrderModel, the hybris guys decided (for an unknown reason) to use OrderModel in every single fucking method (about 30 nested calls ….). So what shall we do, we don’t have an order yet, only a cart. Fuck lets fake an order, push it through use the results and dismiss the order … good idea!? BAD IDEA (don’t ask …). So after a week or two we changed our strategy: create duplicate interface for nearly all (spring) services with changed method signatures that override the hybris beans and allow to use CartModels (which is possible, because within the super methods, they actually „cast" it to AbstractOrderModel *facepalm*).
After about 2 months (2 people full time) we have a working „prototype“. It works with the default-sample-accelerator data. Unfortunately the customer wanted to have it’s own dateset in the system (what a shock). Well you guess it … everything collapsed. The way the customer wanted to "have it working“ was just incompatible with the way hybris wants it (yeah yeah SAP, hybris is sooo customizable …). Well we basically had to rewrite everything again.
Just in case your wondering … the requirements were clear in the beginning (stick to the standard! [configuration/functinonality]). Well, then the customer found out that this is shit … and well …
So some months later, next big thing. I was appointed technical sublead (is that a word)/sub pm for the topics‚delivery service‘ (cart, delivery time calculation, u name it) and customerregistration - a reward for my great work with the b2b approval process???
Customer's office: 20+ people, mostly SAP related, a few c# guys, and drumrole .... the main (external) overall superhero ‚im the greates and ur shit‘ architect.
Aberage age 45+, me - the ‚hybris guy’ (he really just called me that all the time), age 32.
He powerpoints his „ tables" and other weird out of this world stuff on the wall, talks and talks. Everyone is in awe (or fear?). Everything he says is just bullshit and I see it in the eyes of the others. Finally the hybris guy interrups him, as he explains the overall architecture (which is just wrong) and points out how it should be (according to my docs which very more up to date. From now on he didn't just "not like" me anymore. (good first day)
I remember the looks of the other guys - they were releaved that someone pointed that out - saved the weeks of useless work ...
Instead of talking the customer's tongue he just spoke gibberish SAP … arg (common in SAP land as I had to learn the hard way).
Outcome of about (useless) 5 meetings later: we are going to blow out data from informatica to sap to azure to datahub to hybris ... hmpf needless to say its fucking super slow.
But who cares, I‘ll get my own rest endpoint that‘ll do all I need.
First try: error 500, 2. try: 20 seconds later, error message in html, content type json, a few days later the c# guy manages to deliver a kinda working still slow service, only the results are wrong, customer blames the hybris team, hmm we r just using their fucking results ...
The sap guys (customer service) just don't seem to be able to activate/configure the OOTB odata service, so I was told)
Several email rounds, meetings later, about 2 months, still no working hybris integration (all my emails with detailed checklists for every participent and deadlines were unanswered/ignored or answered with unrelated stuff). Customer pissed at us (god knows why, I tried, I really did!). So I decide to fly up there to handle it all by myself16
Server Error Caused by: javax.servlet.ServletException:
Error Message: No message available with status code 500
Does this qualify as the best error message, ever?