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Search - "ashole"
TLDR: crappy api + idiot ex client combo rant // devam si duška
I saw a lot of people bitching about APIs that don't return proper response codes and other stuff..
Well let me tell you a story. I used to work on a project where we had to do something like booking, but better..crossbreed with the Off&Away bidding site (which btw we had to rip off the .js stuff and reverse engineer the whole timer thingy), using free versions of everything..even though money wasn't an issue (what our client said). Same client decided to go with transhotel because it was sooooo gooood... OK? Why did noone heard of them then?
Anyhow, the api was xml based.. we had to send some xml that was validated against a schema, we received another that was supposed to be validated againts another schema.. and so on and so on..
The API docs were nonexistent.. What was there, was broken English or Spanish.. Even had some comments like Add This & that to chapter xy.. Of course that chapter didn't even exist yet. :( And the last documentation they had, was really really old..more than a year, with visible gaps, we got the validation schemas not even listed in the docs, let alone described properly.
Yaaay! And that was not everything.. besides wrong and missing data, the API itself caused the 500 server error whenever you were no longer authenticated.
Of course it didn't tell you that your session was dead.. Just pooof! Unhandled crap everywhere!
And the best part?! We handled that login after inspecting what the hell happened, but sent the notification to the company anyways.. We had a conf call, and sent numerous emails explaining to them what a 'try catch' is and how they should handle the not authenticated error <= BTW they should have had a handled xml response for that, we got the schema for it! But they didn't. Anyhow, after two agonizing days talking back and forth they at least set up the server to be available again after the horrified 500 error. Before, it even stopped responding until reset (don't ask me how they managed to do that).
Oh yeah, did I mention this was a worldwide renown company?! Where everybody spoke/wrote English?! Yup, they have more than 700 people there, of course they speak English! <= another one of my ex clients fabulous statements... making me wanna strangle him with his tie.. I told him I am not talking to them because no-one there understood/spoke English and it would be a waste of my time.. Guess who spent almost 3 hours to talk to someone who sounded like a stereotypical Indian support tech guy with a flue speaking Italian?! // no offence please for the referenced parties!!
So yeah, sadly I don't have SS of the fucked up documentation..and I cannot post more details (not sure if the NDA still holds even though they canceled the project).. Not that I care really.. not after I saw how the client would treat his customers..
Anywayz I found on the interwebz some proof that this shitty api existed..
picture + link: https://programmableweb.com/api/...
SubRant: the client was an idiot! Probably still is, but no longer my client..
Wanted to store the credit card info + cvc and owner info etc.. in our database.. for easier second payment, like on paypal (which he wanted me to totally customize the payment page of paypal, and if that wasn't possible to collect user data on our personalized payment page and then just send it over to paypal api, if possible in plaintext, he just didn't care as long as he got his personalized payment page) or sth.... I told the company owner that they are fucking retards if they think they can pull this off & that they will lose all their (potential) clients if they figure that out.. or god forbid someone hacked us and stole the data.. I think this shit is also against the law..
I think it goes without saying what happened next.. called him ignorant stupid fucktard to his face and told him I ain't doing that since our company didn't even had a certificate to store the last 4 numbers.. They heard my voice over the whole firm.. we had fish-tank like offices, so they could all see me yelling at the director..
Guess who got laid off due to not being needed anymore the next day?! It was the best day of my life..so far!! Never have I been happier to lose my job!!
P.S. all that crap + test + the whole backand for analysis, the whole crm + campaign emails etc.. the client wanted done in 6 months.. O.o
P.P.S. almost shat my pants when devRant notified my I cannot post and wanted to copy the message and then everything disappeard.. thank god I have written this in the n++ xD11
Aaaaaaaargh!! Fing ashole!!
I got a major blocker reported, tried to connect to client, two of the user accounts were locked out because some genious used the last months password too many times.. FUUUU!! This happens almost every month!! FU! I go to the support dpt to check WTH is with those user accounts and got told the VPN is fucked up anyway so I will not be able to connect in any casr (disconnecting, bad transfer rate, it has a flue or prebirth cramps...whatever...). Ok, I ask if anyone notified our network admins and theirs.. And in response one guy mumbles something... I asked really really pissed off (due to the seriousnrs of the situation, we have max 8h to fix blockers and must check what is going on in minutes) if he is talking to me and answering my question or just talking to himself. He then a little bit more audiably said: we all are unable to work, you are not the only one with this problem & if you have a solutio... I already stormed out. Yes, everyone has problems connecting, no not everyone has a fucking blocker assigned to them!! Mayor malfunction on our system is not the same as archiving old processing data!!!
Simple yes or no question: did anyone notify our network admins & client's network admins?! And client's management that we have technical problems and cannot check the blocker situation immediately?! And I get a mumbling incompetents guy response... OmFG yes, I have a solution for you!! Go and jump of of the terrace!!4
So this will be my first rant/story sorry if it gets too long.
So finished work and I was like finally some days off, went to bed, woke up the next morning, went to near city to take care of some work, went back and I noticed they were digging the ground near my place, as I've found out from neighbors they were changing some pipes, well ok no problem arrived home, sat on my PC to study a bit and do a bit gaming, but guess what?? NO INTERNET well ok contacted the ISP, the idiots told me it will take them 2 days to arrive WTF? is this 2018 or 1918?? I was so pissed off but ok the next day they called me that they arrived, they checked and said that they will need to fix some wires they will return the same day.. so I've waited few hours but no internet, the asholes didn't came, so the next day they arrived and guess what?! the idiots that digged the holes cut the wires, instead of fucking contacting the ISP to ask for supervisor to tell them where they can dig they didn't know what was the fire for and they thought oh well lets cut the fucking wire, and instead of stopping and contacting the ISP about their mistake they continued with the digging and cut the wire at 3 places, so the ISP at the end called the police, the plumbers that did the digging where just laughing, why do you laugh you primitive ashole, even 10 year old would first ask if it can continue if it finds something that he didn't know about it (I call primitive the person not the job title), and the best part is that the idiots not only they cut the wire at 3 places they also took part of it out of the ground and then they filled the holes back! Now I won't have internet for 2 fucking weeks, yes in 2018 this is happening, at that moment I was so pissed, but kept my cool and contacted the ISP to give me LTE USB stick to use it for the next 2 weeks, sadly they couldn't do that wtf??? So I asked politely who will pay the damage for me not working for 2 weeks and they said that they will gladly pay the damage.. So I was confused because that literally meant that they will compassed me for the 2 weeks, so I re-asked are they sure about that and they said yes, so lets see what it will be done, in the meantime I solved the internet problem by using my phone to access internet on the PC.. But still its amazing how primitive people can be and how ISP don't have alternative solutions for such cases, just to point out this sam ISP bragged how they will be among the first to bring 5G when it arrives... LOL4