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Search - "responsive design fail"
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The agency I own built a WordPress plugin for a client using a freelancer developer. The client, out of ambivalence, withheld information that would have drastically changed the design of the plugin, but by the time we found out it was much to late to start over. The developer moved overseas in the middle of it all and from then on was not very responsive to communications about the project which delayed things by months. I tried to find a replacement developer but nobody else had experience with the third-party API. The live version of the API ended up not being able to support what we were trying to get it to do with the plugin even though the test version of the API was fine and the vendor was unhelpful. And because we spent so much time and money on the plugin, we weren’t able to even begin on another part of the project. The client complained of over $30,000 in lost revenue due to these issues. Complete fail all around. I’m never doing another custom software project again. It’s all just website design from here.2