There was a time I made an update on one of our client's e-commerce website sign-up page. The update caused a bug that allowed new users to create an account without actually creating an account.

The code block meant to save user credentials (i.e email address and password) to the database was commented out for some reasons I still can't remember to this day. After registration new users had their session created just as normal but in reality they have no recorded account on the platform. This shit went on like this for a whole week affecting over 350 new customers before the devil sent me a DM.

I got a call from my boss on that weekend that some users who had made purchases recently can't access their account from a different device and cannot also update their password. Nobody likes duty calls on a weekend, I grudgingly and sluggishly opened up my PC to create a quick fix but when I saw what the problem was I shut down my PC immediately, I ran into the shower like I was being chased by a ghost, I kept screaming "what tha fuck! what tha fuck!!" cus I knew hell was about to break loose.

At that moment everything seemed off as if I could feel everything, I felt the water dripping down my spine, I could hear the tiniest of sound. I thought about the 350 new customers the client just lost, I imagined the raving anger on the face of my boss, I thought about how dumb my colleagues would think I was for such a stupid long running bug.

I wondered through all possible solutions that could save me from this embarrassment.
-- "If this shitty client would have just allowed us verify users email before usage things wouldn't have gotten to this extent"
-- "Should I call the customers to get their email address using their provided telephone?... No they'd think I'm a scammer"
-- "Should I tell my boss the database was hacked? Pffft hack my a**",
-- "Should I create a page for the affected users to re-verify their email address and password? No, some sessions may have expired"
-- "Or maybe this the best time to quit this f*ckn job!"
... Different thoughts from all four corners of the bathroom made it a really long bath. Finally, I decided it was best I told my boss what had happened. So I fixed the code, called my boss the next day and explained the situation on ground to him and yes he was furious. "What a silly mistake..!" he raged and raged. See me in my office by Monday.
That night felt longer than usual, I couldn't sleep properly. I felt pity for the client and I blamed it all on myself... yeah the "silly mistake", I could have been more careful.

Monday came boss wasn't at the office, Tuesday, Wednesday, Thursday, Friday not available. Next week he was around and when we both met the discussion was about a different project. I tried briefing him about last week incident, he seems not to recall and demands we focus on the current project.

However, over three hundred and fifty customers swept under the carpet courtesy of me. I still felt the guilt of that f*ck up till this day.

Please just let me cancel my 1-year subscription for the end of that one year NOW without only giving me an option to cancel everything right now and still pay 54 € fee, that's not only silly, it's what makes customers shout FUCK YOU Adobe! Long gone the good old times, who needs your outdated stuff in 2022 anyway?

For two projects, I have been in a solo work pattern, been a time bottleneck, and been irreplaceable on the projects. Four months ago I told management, "If anything happens to me these projects will be in trouble. I want to train a backup. I can't sustain this momentum. It isn't good for me, or for the success of these projects."

Four months later I still have no backup. They decided to diversity hire some new developers in the wrong area and now there is no money for a backup for me. I can't do all the work on both projects as a solo developer. I could have if I wasn't pushed into doing trial and error development on a poorly defined MS Dynamics API. Since the projects were behind schedule the customers lost confidence in the company to deliver. So the executives railroaded both project managers to save face.

Instead of addressing the development issues they did a bunch of other silly things. I got a job offer lined up and issued my resignation. That news absolutely exploded. After resigning my executive decided to say how awful I am in front of the customer in an attempt to save face for the company. The customer contacted the recently railroaded project manager and asks why. Former project manager tells customer, "You noticed how much faster the development of that part of the application went when he joined. You noticed how much better the quality of the project was. What do you think is happening? Do you think that a very good developer and an experienced project manager are to blame for the failures here?" So the executive is 13/10 pissed off because I may have accidentally struck a death blow for millions of dollars of business. I committed to taking care of the handover to the customer, and the company can't afford to get rid of me without completely losing confidence of the customer. The developers that I work with don't blame me at all and they are disgruntled that executive tried to character assassinate me and realize that it could have been them. I sense that I also may have initiated a developer mass-exodus. So the last few days have been the most stressful of my career but none of it is sticking to me because I followed all of the correct process.

You play stupid games you win stupid prizes.

When your customer calls you out and asks why "such and such" data wasn't copied over to the other two instances.

Then, thinking of course that it must be my fault: *research begins*

Reply to customer:
Your boss sent me an email that listed data points to *not* copy over, the item in question being one of them.

BAM!! ....developers: 1 customer: 0

Out of the frying pan, into the fire:
So in my first job, I thought it's just us operating so crazy: meddling with arcane C/C++ code from the 80's, shooting our code to production without testing, fixing hundred of customers data base entries by hand, letting an intern alter some core component (to have more logging) and directly push it to prod...
Silly me.
I mean I suspected, that maybe it's not only this tiny little company acting wild, that also the bigger companies with all their ISO certified processes, agile blabla, professional tooling whatsoever - will also have their skeleton in the closet,.. like some obscure assembler part buried in the heart of your code base nobody dares to touch...
How Pieter Hintjens asked about the state of the industry and all the fads so bluntly put it:
"It's all bullshit."
But we are humans, so we better jump on the bandwagon if we want to keep our jobs... and somehow try to keep that trashy house of cards from crashing down.