There is a bug in my coffee 🤦🏼‍♂️

Okay. I’m upset. So the recent .NET update Microsoft put out fried SharePoint which I am currently the main point of contact for at our company. In addition, my only current projects are creating workflows.

I was publishing a workflow and got an error. I googled the error and found that it was the .NET update that caused it. Internet says to edit the web.config file for your web apps and it will be good to go. I go to our networks guy (only available supervisor) and explain what happened and ask about the recent patch and whether this could be the cause. He says that his team doesn’t actually handle the patches so I should speak with the HelpDesk lead (don’t ask).

I go to the HelpDesk lead and explain the situation, explain the solution and ask for what to do next. Keep in mind that this whole thing takes two hours because it’s Friday and everyone is out and I can’t do any of my work while I’m waiting on this. HelpDesk lead says “you have an admin account, I trust you. Go fix it” so I think uh okay.... I’m a junior and not even technically an IT person but sure. I know how to do it - but got nervous about fucking it up because our entire organization uses Sharepoint.

Nevertheless I go to my desk and look for the root directories and find that they’re on a server somewhere that I have no access to. I message the Helpdesk guy and tell him this and he says to talk to the developer supervisor. Great! He’s super nice and helpful and will totally understand! Only he’s not in. Neither is half of his team.

I go to his team and look around and find nobody but realize I may be able to catch one of the guys I know and work with in the break room. I start leaving and am stopped by a developer who is generally nice and funny. I explain the situation and he says “you... YOU need to edit a config file?” And scoffs. He demands to see what I’m talking about.

I walk him to my machine and show him what’s going on and all the research I did. I start to realize he thinks I’m overstepping and I begin to apologize and explain the details to why I was asked to do it and then I say “I really shouldn’t even be the one doing this” he says “no you should not. This isn’t getting done today. Put in a request, include your research and we will see what we can do when the supervisor gets back next week”

His tone was like I was in trouble and I know that I’m not, but it’s my goal to end up on that team and I just feel like shit about this whole situation. To top it off my boss pulled me off of two projects because of unrelated issues (and nothing to do with me) so I have basically nothing to do and I just feel very discouraged. I feel dumb and like I should have gone to the developers first. I just wanted to make it easy on everyone and do my research. I feel like I keep being put in situations above my level (I’m one of two juniors in a 16 person shop, the other one is an intern) and then “getting in trouble” for working beyond my scope.

Anyways.... fuck Microsoft

Extremely frustrated with the release process and versioning system at my current company. Don't know if this is same everywhere or the half ass release managers can't think of a better way here.

Basically for any client raised issue that can't wait for next release are built as a hotfix. However hotfixes are never bundled togather or shiped to other clients. This is causing a vicious chain, two clients raise two separate issues on same version. Instead of fixing them as single hotfix (however minor the issues) we create two hotfix versions for each with only their issue. A week later same clients come back with the issue the other raised. Once again instead of bundling what is now effectively same code we build hotfixes on top of the clients respective branches. We now have two branches to maintain with same codebase. No matter how serious issue, the hotfix is never made generally available and always created on client's specific hotfix version.

Now that was an example for only two clients, in reality we have released five patch versions of a product in last 2 years. Each product version contains about a dozen artifacts (webapps, thick clients, etc) with its own version. Each product version being shipped to various clients. Clients being big banks never take a patch of product even if it fixes their issues and continues requesting hotfix. We continue building hotfixes on client branch and creat ever increasing tech debt. There is never a chance to clean up or new development. Just keep doing hotfix after hotfix of same things.

To top if all off, old branches are still in svn while new in git. Old branches still compile with ant new with maven. Old still build with java 5,6,7 while current with 8. Old still build from old jenkins serve pipelines while new has different build server. Old branches had hardcoded integration db details which no longer exists so if tou forget to change before releasing it doesn't work.

Please tell me this is not normal and that there are better ways to do this? Apologies I think I rambled on for too long 😅