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Search - "how's this done again?"
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A real interaction I just had...
Team Member: "Can you handle this ticket for a bug fix?"
Me: "Whats the problem?"
TM: "We aren't exactly sure..."
Me: "Ok, so can you show it to me?"
TM: "We can't get it to happen again, and when it does the machine freezes and we can't debug it..."
Me: "So, if I find a fix then how do we test to make sure it worked?"
TM: "I'm not sure..."
Then today,
Product Manager: "How's that bug fix going?"
Me: "Well, let's see. The problem still hasn't been defined. I have never been able to recreate the issue. I have a hacky fix in a PR..."
PM: "Great, so we can deploy today?!?"
Me: "No, because we have no way to reproduce or test this issue at all..."
PM: "Do you think your fix will work?"
Me: "Honestly, no. If you're asking for my opinion then you can have it. IMO this is NOT a bug fix but a change to how the system operates altogether. This system was built by someone who didn't know what they are doing. We have done our best with it but it is a house of cards. And now the solution is to replace a card at the bottom layer. It is likely that no matter what fix we do (even when we can fucking test it) that it will topple the house of cards..."
PM: ~Looking at me in disbelief~
Me: "If you ask me for my honest professional opinion then you will get it. Keep that in the future if that honest response was outside what you expected."
PM: "I will do that, thanks for your assessment"
Where do we go from here? God only knows.
Praise Joe Pesci5 -
rant.GetType() == typeof(long)
I have voiced my unhappiness to the powers that be regarding having to sit in traffic for over an hour to get to work and an hour to get back home, in the hopes that some sort of resolution and compromise can be reached.
The response basically was, "We've never had anyone work from home before and this is very new to us, so we wouldn't know where to start and how to manage this."
Firstly, from what I've heard along the grapevine, someone has worked from home before. In fact, it was a developer... wouldn't you fucking know!
Secondly, you're the manager... FUCKING MANAGE! Yes this is perhaps "new" territory for the company, but it's certainly nothing new to the world. Or maybe I'm wrong?
How's about, rather than fucking "ummm-ing" and "ahhh-ing" about the working from home being a good idea or not, perhaps try saying, "You know what, let's try something for the next 3 months and see how it goes. We sit down and hash out when and how we are going to communicate regarding the work that needs to be done, and when you will need to come in for meetings and the like." If it doesn't work after 2 weeks, oh well... we tried. And if we're still going strong after month 4, I think we have a winner!
Perhaps it's a generational thing, seeing as management are Baby Boomers and I'm a Millennial? Then again, I could be wrong.
The point is that I see a potential solution to my problem that may actually work and benefit both parties, but they're either to fucking set in their old ass ways and stubborn to allow this. Or perhaps it's a thing of "if we do this for you, we have to do it for everyone", which they don't want to do.
But more importantly, they don't seem to get the whole notion of "a happy employee is a productive employee".6 -
Errrr.... Guys, how do we do weekends again?
I woke up worrying about a bijillion shit, exactly at 6 AM. I think I might be forgotten how to do weekends... 😕12 -
Worst exp. on a collab/group project?
Had a few, here is one.
Worked with a dev team (of two devs) in Norway to begin collaboration on providing a portal into our system (placing orders, retrieving customer info, inventory control, etc)
They spoke very good English, but motivation was the problem. Start the day around 10:00AM...take a two hour lunch...ended the day at, if I was lucky, 4:00PM (relative to Norway time). Response time to questions took days, sometimes weeks. We used Skype, which helped, but everything was "Yea...I'll do that tomorrow...waiting on X....I have a wedding to go to, so I'll finish my part next week."
I didn't care so much, I had other projects to do, but the stakeholders pounded me almost everyday demanding a progress report (why aren't you done yet...etc..etc.)
The badgering got so bad I told the project owner (a VP) if he wanted this project done by the end of the year, the company would have to fly me to Norway so I personally push things along.
When real money was on the line, he decided patience was warranted.
A 3 month project turned into 9, and during a phone meeting with the CEO in December
O: "Thanks guys, this project is going great. We'll talk again in February. Bye."
PM: "Whoa...what! February!"
<sounding puzzled>
O: "Um..yes? It's Christmas time. Don't you Americans take off for Christmas?"
PM: "Yes, but not until Christmas. Its only December 12th. Your taking the whole month of December and January for Christmas?"
O:"Yes, of course. You Americans work too hard. You should come over here and see how we celebrate. Takes about a month so we can ease back into the flow of things."
<Jack is the VP>
PM: "Jack wanted this project completed by the end of the year, that is what everyone agreed to."
O:"Yes, I suppose, but my plane is waiting on me. Not to worry, everything will be fine."
<ceo hangs up>
PM: "Oh shit..oh shit..oh shit. What are you going to do!?"
Me: "Me!?..not a darn thing. Better go talk with Jeff."
<Jeff is the VP>
J: "This is unacceptable. You promised this project would only take a few months. I told you there would be consequences for not meeting the deadline."
PM:"But..but...its not our fault."
J: "I don't care about fault. I care about responsibility. I've never had to fire anyone for not meeting a deadline, but .."
Me: "Jeff, they are in Norway and no one is working this project for the next two months. You've known for months about them dragging their asses on this project. We're ready to go. Services have been tested and deployed. Accounting has all the payment routing ready. Only piece missing is theirs."
J: "Oh. OK. Great job guys. I guess we'll delay this project until February."
<leave the office>
PM: "Holy shit I'm glad you were there. I thought I was fired."
Me: "Yea, and that prick would have done it not giving a crap that it's Christmas."
<fast forward to Feb>
O: "Our service provider fell through, so I'm hosting with another company. You guys know PHP? Perl? I don't know what they called it, but it sounded so cool I bought the company."
PM: "You bought what? Are we still working with Z and B?"
O:"Yea, sort of. How's your German? New guy only speaks German."
PM: "Um, uh... no one here speaks German"
O:"Not to worry, I speak German, French, and Italian. I'll be your translator."
PM: "What? French and Italian?"
O: "On my trip to France I connected with a importer who then got me in touch with international shipper in Italy. I flew over there and met a couple really smart guys than can help us out. My new guy only speaks German, J only speaks French, and R speaks Italian, Russian, and a little English. Not to worry, I'm full time on this project. You have my full attention."
We believe the CEO has/had some serious mental issues, including some ADD. He bailed within the first month (took another vacation to Sweden to do some fishing) and left me using Google Translate to coordinate the project. Luckily, by the end, the Norwegian company hired a contractor from England who spoke German and hobbled together the final integration.3