Me: Your computer has Operating System corruption.

Customer: What does that mean?

Me: *something, something potato chips* and the only fix is to reinstall Windows.

Customer: Well that's stupid! I need my computer! Darn Windows! Microsoft should pay for that reinstallation! What causes that corruption anyway?

Me: Well, any number of things, but it's mostly caused by a part of the update not downloading correctly, so when it gets installed it creates a hole.

Customer: So now hold on... could shutting the computer down during the updates cause this corruption.

Me: It could, yes. That's why they say to not unplug your computer or shut it down while running the updates.

Customer: I see. Cause yeah, I remember that I was angry when it said it had to do updates, so I shut it down.

Me: Yep, that would cause it.

Customer: Okay, reinstall Windows...

DO NOT let employers demoralize you into staying with the company.

I've been with this one company for about 2 years. Everything was great, despite being underpaid, and having a lot of responsibility (I was the only front-end developer maintaining 4 big eCommerce sites).
One day about 2 months ago, I got a better offer. Better pay, more freedom, and way less stress (Customers screaming in your ear vs. no customers at all).

I talked to my team lead since I wanted my company to have a fair chance to counteroffer - I was fairly comfortable after all, and I felt like it would be a nice gesture.
If my team lead had just said "No, sorry, we can't counter that offer", there's a big chance that I would have stayed with them anyway. Instead, I got a fairly uncomfortable and personal rant thrown back at me.

He basically said that I should be happy with my salary, that he didn't feel like I had much responsibility, and that "I wasn't the type of person companies would hire for that salary".
He ended by saying I might as well stay, as there was no going back if the new place didn't work out - basically trying to tempt me with job security.

I told him that I would think about it. The worst part is that I actually did, since his rant really made me feel somewhat worthless as a developer. Luckily I came to my senses, and sent my resignation the next day.

I talked to an old coworker today, and they are still unable to find a developer who wants to take the job. I see that as justice :)

tl;dr: If a company tries to make you stay by demoralizing you - Run.

!!privacy
!!political

I had a discussion with a coworker earlier.

I owed him for lunch the other day, and he suggested I pay him back either with cash (which I didn't have), Venmo, or just by him lunch the next time (which I ended up doing).

I asked about Venmo, and he said it was like paypal, but always free. that sounded a bit off -- because how are they in business if it's always free? -- so I looked it up, and paid special attention to their privacy policy.

The short of it: they make money by selling your information. That's worth far more than charging users a small fee when sending $5 every few weeks. Sort of what I expected when I heard "always free," but what surprised me is just how much they collect. (In retrospect, I really shouldn't have been surprised at all...)

Here's an incomplete list:
* full name, physical address, email, DoB, SSN (or other government IDs, depending on country)
* Complete contact list (phone numbers, names, photos)
* Browser/device fingerprint
* (optional) Your entire Facebook feed and history
* (optional) all of your Facebook friends' contact info
* Your Twitter feed
* Your FourSquare activity
(The above four ostensibly for "fraud prevention")
* GPS data
* Usage info about the actual service
* Other users' usage info (e.g. mentioning you)
* Financial info (the only thing not shared with third parties)

Like, scary?

And, of course, they share all of this with their parent company, PayPal. (The privacy policy does not specify what PayPal does with it, nor does it provide any links that might describe it, e.g. PayPal's "info-shared-by-third-parties" privacy policy)

So I won't be using Venmo. ever.

I mentioned all of this to my coworker, and he just doesn't understand. at all. He even asks "So what are they going do with that, send me ads? like they already do?"

I told him why I think it's scary. Everything from them freely selling all of your info, to someone being able to look through your entire online life's history, to being able to masquerade around as you, to even reproducing your voice (e.g. voice clips collected by google assistant), to grouping people by political affiliations.

He didn't have much to say about any of them, and actually thought the voice thing was really cool. (All I could think of was would happen if the "news" had that ability....) All of his other responses were "that doesn't bother me at all" and/or "using all of these services is so convenient."

but what really got me was his reaction to the last one.

I said, "If you're part of the NRA, for example, you'd be grouped with Republicans. If they sell all of this information, which they do, and they don't really care who buys it or what they do with it... someone could look through the data and very very easily target those political groups."

His response? "I don't have to worry about that. I'm a Democrat, and have always voted Democrat. I'll tell anyone that."

Like.
That's basically saying every non-democrat is someone you should be wary of and keep an eye on. That's saying Democrats are the norm and everyone else is deviant and/or wrong.

and I couldn't say anything after this because... no matter what I said, it would start a political conflict, and would likely end with me being fired (since the owner is also a democrat, and they're very buddy-buddy). "What if they target democrats?" -> "They already do!" or "What if democrats use it against others?" -> "They deserve it for being violent and racist, but we never would" (except, you know, that IRS/tea-party incident for example...)

But like, this is coming from someone who firmly believes conservatives are responsible for all of the violence and looting and rioting and mass shootings in the country. ... even when every single instance has been by committed by democrats. every. single. one.

Just...
jfl;askjfasflkj.

He doesn't understand the need for privacy, and his world view is just... he actually thinks everyone with different beliefs is wrong and dangerous.

I don't even know how to deal with people like this. and with how prevalent this mindset is... coupled with the aforementioned privacy concerns... it's honestly *terrifying.*

I think this is so far one of the most priceless WTF moments I encountered at my current work:

A coworker of mine came up to me explaining the problem he had with russian characters in the filename. He explained in detail that everything works ok (the other part of the code he was fixing) if he changes the name of the file to test1.xlsx for example which doesn't use russian characters. OK great.

Then he goes on to show me how he fixed the other stuff and of course everything blows up. The file he used for demonstration was of course the original file our cusotomer provided, he just deleted the obvious russian chars and left the rest.

МТС != MTC

I cracked up: but you still have russian chars in the name.
The guy: no way, I deleted them all.
Me: but what about that МТС in the name?! Guy: what about it?
Me: did you actually typed that in or you left it there?! Those are russian chars that are fucking things up for you.
Guy: no way, it's MTC.
Me: checked the logs, you have ??? In the filename instead of МТС..don't you find that at least a little bit suspicious?!
Guy: but it looks the same. How does it (the computer) know it is in russian?!? //Why doesn't it understand?!

O.o I still can't believe it.. Is it just me & my high standards, or should it be normal for coders to know things such as character encoding & stuff?!?

I almost died of laughter, he and some other guy had problems finding customers in the software due to not being able to type the russian chars << happened more then once before, even after I told them about a quick hack on how to use google translate onboard keyboard & other stuff to make proper chars so they can get a match..

I think when they bury me, I'll still be facepalming and laughing over this incident. 🤣🤣🤣🤣🤣🤣🤣

> Worst work culture you've experienced?

It's a tie between my first to employers.

First: A career's dead end.
Bosses hardly ever said the truth, suger-coated everything and told you just about anything to get what they wanted. E.g. a coworker of mine was sent on a business trip to another company. They had told him this is his big chance! He'd attend a project kick-off meeting, maybe become its lead permanently. When he got there, the other company was like "So you're the temporary first-level supporter? Great! Here's your headset".

And well, devs were worth nothing anyway. For every dev there were 2-3 "consultants" that wrote detailed specifications, including SQL statements and pseudocode. The dev's job was just to translate that to working code. Except for the two highest senior devs, who had perfect job security. They had cooked up a custom Ant-based build system, had forked several high-profile Java projects (e.g. Hibernate) and their code was purposely cryptic and convoluted.
You had no chance to make changes to their projects without involuntarily breaking half of it. And then you'd have to beg for a bit of their time. And doing something they didn't like? Forget it. After I suggested to introduce automated testing I was treated like a heretic. Well of course, that would have threatened their job security. Even managers had no power against them. If these two would quit half a dozen projects would simply be dead.

And finally, the pecking order. Juniors, like me back then, didn't get taught shit. We were just there for the work the seniors didn't want to do. When one of the senior devs had implemented a patch on the master branch, it was the junior's job to apply it to the other branches.

Second: A massive sweatshop, almost like a real-life caricature.
It was a big corporation. Managers acted like kings, always taking the best for themselves while leaving crumbs for the plebs (=devs, operators, etc). They had the spacious single offices, we had the open plan (so awesome for communication and teamwork! synergy effects!). When they got bored, they left meetings just like that. We... well don't even think about being late.
And of course most managers followed the "kiss up, kick down" principle. Boy, was I getting kicked because I dared to question a decision of my boss. He made my life so hard I got sick for a month, being close to burnout. The best part? I gave notice a month later, and _he_still_was_surprised_!
Plebs weren't allowed anything below perfection, bosses on the other hand... so, I got yelled at by some manager. Twice. For essentially nothing, things just bruised his fragile ego. My bosses response? "Oh he's just human". No, the plebs was expected to obey the powers that be. Something you didn't like? That just means your attitude needs adjustment. Like with the open plan offices: I criticized the noise and distraction. Well that's just my _opinion_, right? Anyone else is happily enjoying it! Why can't I just be like the others? And most people really had given up, working like on a production line.

The company itself, while big, was a big ball of small, isolated groups, sticking together by office politics. In your software you'd need to call a service made by a different team, sooner or later. Not documented, noone was ever willing to help. To actually get help, you needed to get your boss to talk to their boss. Then you'd have a chance at all.

Oh, and the red tape. Say you needed a simple cable. You know, like those for $2 on Amazon. You'd open a support ticket and a week later everyone involved had signed it off. Probably. Like your boss, the support's boss, the internal IT services' boss, and maybe some other poor sap who felt important. Or maybe not, because the justification for needing that cable wasn't specific enough. I mean, just imagine the potential damage if our employees owned a cable they shouldn't!

You know, after these two employers I actually needed therapy. Looking back now, hooooly shit... that's why I can't repeat often enough that we devs put up with way too much bullshit.

(I'll give some context before the rant: I'm part if the IT department of a manufacturing company (actually I'm 1/2 of the department), and all the applications (old an new - except the ones used on production line) used in the company are my responsibility, that including most of databases too... Also, English isn't my native language so there will be some words or phrases that I'll probably write wrong... Sorry for that, if there are any corrections, I'll be glad to hear them)

So...

There will be an implementation of new "control point" on the "shipping department" which consists on a electromechanical equipment controlled by a PLC. And despite the original concept was a collaboration between 2 departments (we, IT, and Production Control), I was never taken in consideration about anything of the project... To be fair, I forget about its existence until two weeks ago.

So, a few days I learned that there are a huge delay regarding the original deadline (mainly because the supplier was delayed with the delivery of their system), and since two weeks (less, actually, because some holydays in between) I'm learning how to integrate that "P.o.S" into an existing application on a PC using a serial communication (not the main problem, as I've done that before... With another brand of PLC's) while avoiding buying any additional software (to get the communication done and in a easy way) and that sort of things... But discovering in the process that it will be necessary to acquire such additional SW in order to finish the job ASAP.

When suddenly I get the "news" that it's almost all my duty (and responsibility) to meet the original deadline, because it doesn't matter how the other departments screw all the schedule, it's the job of IT to get the shit done in time... And what is worst: they didn't said that in such straight manner, no, the implied it while making a quick test with the general manager.

I mean, WTF? Besides doing a "respectable" number of "user support" activities in a dialy basis, I also need to manage the activities of other departments? And also fix their screw ups on a schedule that I just learned days before?

And also there is a coworker (one of whom screwed up) that, almost every time she see me, is asking "how much until you'll finish?"

As I read on a meme years ago: "please, give patience, because if you give strength, I'll need bail money too..."

Damn... I don't know of the benefits of this work are worth all this nonsense